Frequently Asked Questions

Q. What Sort Of Personal Injury Can I Claim Compensation For?

A. Any type of injury that you have sustained in the last three years* can lead to a successful compensation claim, that could be as a driver, passenger, pedestrian an accident at work or at leisure or a trip, slip or fall.

* This three years starts to run once an individual has reached the age of 18 years old. Therefore, if someone under 18 years old has an accident they still have until they reach the age of 21 to make a claim, whenever the accident happened.

 

Q. I’m Not Sure If I Can Make A Claim For Compensation?

A. All you need to do is fill in an online form or call Jefferies Solicitors. Our personal injury specialists will take it from there.

 

Q. How Do I Make A Claim?

A. With Jefferies Solicitors it’s all done for you. All you need to do is give us your details and we do the rest. All cases are taken on a no win no fee* basis with our in-house specialist personal injury solicitors. Call 0800 342 3191 or fill in our online claim form.

 

Q. My Accident Happened A While Ago – Can I Still Claim?

A. If your accident happened in the last three years we can still help you. With regard to this three year limitation please refer to the above paragraph regarding people under the age of 18.

 

Q. Do I Need Any Money To Make A Claim?

A. We will not ask you to pay us any money.

 

Q. What If I Lose My Claim?

A. All cases are taken on a ‘no win, no-fee’* basis. This means that if the case is lost you don’t pay a penny.

* In limited circumstances fees may be charged where your claim is not successful and these specific limited circumstances are set out in our No Win No fee Agreement. In addition if you fail to attend a medical appointment arranged for you, the Doctor may charge a non attendance fee.

 

Q. How Long will it take to settle my claim?

We aim to settle all claims as quickly as possible. The amount of compensation you receive depends on the injury you have received and importantly the length of time for which the injury will affect you.

If the defendant admits responsibility at the outset for your accident then your claim may settle within 6 months although this is not always the case.

Do please take into account however that there may be items involved which inevitably take time, such as:

• We will have to carry out investigations which may take several months
• We will have to obtain medical evidence. We will not ask you to attend a medical examination immediately after the accident as it may be that the full extent of your injuries cannot be accurately assessed until several months after the accident
• We may have to wait until you have recovered sufficiently from your injuries before being in a position to value your claim.
• If the defendant does not accept responsibility for your accident then, assuming the evidence to support your claim is strong enough, Court proceedings may have to be issued.

Although only a very small percentage of this type of case ever comes to trial, it is not unknown for  cases  to take up to a year or so from commencement of Court proceedings to conclude.

However, even if proceedings are issued, it is always open to the defendant to make an offer of settlement at any point during your claim

Please remember that, in spite of all the above possibilities, we will always be doing everything that we can to ensure that your claim is settled in the shortest time possible.

 

We hope that these FAQ’s have helped to explain the various stages in progressing your claim. However, if you do have any further queries please do not hesitate to phone us for free on 0800 342 3191. We’re here to help.