RECEPTIONIST

Job Posted: 17th July 2020

We welcome applications for this role on either a full-time (5 days a week) or part-time (2 days a week) basis. Please state if you wish to apply for full-time or part-time in your cover letter. 

Jefferies Solicitors is looking to recruit a Receptionist. As the first point of contact for the firm, it is important that a receptionist gives a good all-round first impression. A receptionist should be of smart appearance and must try to establish a good rapport with people to help make visitors and clients feel at ease and looked after.

The main tasks you will be expected to carry out are:

• Greeting visitors, offering them refreshments and directing them to the right person
• Answering queries
• Answering calls and taking messages
• Screening phone calls
• Keeping the reception area tidy
• Looking after the ‘visitor’ book and security passes
• Receipt of courier parcels
• Arranging meetings
• Providing administrative assistance for fee earners, including typing
• Cover for postroom tasks when necessary, including scanning incoming post and processing outgoing post
• Arranging for files to be transferred in and out of storage

Skills required

• A receptionist should enjoy dealing with the public
• Have a polite friendly manner
• Have an outgoing personality
• Have good written and spoken communication skills
• The ability to stay calm under pressure
• Have good organisational skills
• Be discreet and tactful
• Be courteous but firm when dealing with difficult clients
• Have a good memory for faces – regulars like to be remembered
• Be efficient and well organised
• Be self motivated and able to use their initiative
• Be confident when using a computer and office equipment

The receptionist is responsible to the Office Manager.

They are also responsible to the Directors of the firm: Monina Ramsden and Michael Jefferies.

If you believe this opportunity is for you, then please email a covering letter and CV to michaelj@jefferiessolicitors.com