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Do you work for a supermarket, or are you an ex-employee or customer who has suffered an accident? If you have been injured due to an accident in the past three years that was not your fault, you could be entitled to make a personal injury compensation claim. Talk to us, we are here to help.

It doesn’t matter whether you were a customer or are directly or indirectly employed by a supermarket. If your injuries were caused by failings in health and safety or negligence, then you could be eligible to claim compensation.


Contact the claims experts

Jefferies Solicitors have over 25 years of experience in dealing with compensation claims. If you have suffered an injury because of an accident that wasn’t your fault, our lawyers may be able to help you. We will guide you every step of the way and help you win the compensation you are entitled to.

If you have been in an accident at work or in a public place, contact us on 0800 342 3206 or get in touch online.

Claims Against Budgens

Supermarkets have a duty of care to provide customers to their stores with a safe environment in which to shop. When an injury occurs – due to failure to provide customer care, they become the liable party in a claim for an accident.

At Jefferies, our personal injury solicitors can help you claim compensation if you have been injured at a supermarket.

Our clients often receive compensation pay-outs for shop and warehouse injuries. What’s more, we offer every client a no-win, no-fee service to make your claim risk-free.

If you do have legitimate grounds on which to make a supermarket injury claim, we may be able to give you an estimate of how much your injuries could be worth.


Types of store and warehouse injuries

Some of the common ways injuries are sustained by staff and customers at a supermarket can include, but are not limited to:

  • Slipping or tripping at your place of work
  • Unsafe working conditions
  • Injuries sustained due to unsafe work equipment
  • Strains or sprains caused by poor lifting or moving
  • Falls from a height
  • Kitchen injuries from hot oil or equipment
  • Food health and hygiene illnesses
  • Escalator injuries
  • Car park injuries
  • Objects fallingif boxes and equipment are stored on high shelves and not properly packed away, they can fall, causing injuries
  • Exposure to harmful substancesHarmful chemicals can be used in warehouses, either for cleaning or other purposes

Some of the common injuries that are sustained include:

  • Back Injuries – Due to manual handling accidents and slips, trips or falls
  • Heat burns – From oil or equipment
  • Chemical burns – From employers not providing the right Personal Protective Equipment (PPE) and training
  • Crush Injuries – From falling objects and racking
  • Food Poisoning – From out of date food or lack of health and hygiene controls

If you have suffered an injury in an accident in a supermarket warehouse or store that you believe was not your fault, you could be owed compensation. Call our experts today for a no-obligation discussion to find out if you have a potential claim.



  • Report the incident in a supermarket “Accident Report Book”
  • Use your phone to take photos of any injuries or hazards that caused the accident
  • Get the details of any witnesses to the accident.
  • Evidence of a loss of earnings if your injury has resulted in you needing time off work. Documents related to other financial expenditures connected to your injuries may also be required. This could include travel receipts to and from medical appointments.
  • Seek medical attention
  • Contact Jefferies Solicitors


At Jefferies Solicitors, once we have carried out an initial consultation, we will take care of the paperwork required to get your case underway.

A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will also be included.

A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.


All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two distinct categories– general damages and special damages.


The pain and suffering that your injuries have caused is the main factor that is used to determine how much compensation you are owed. This will usually be determined by undergoing a medical examination, from which a report is created that outlines the length of time the injuries will take to heal as well as their severity.

Our compensation calculator gives an indication of how much you might be entitled to based upon your injuries. Jefferies Solicitors will take these different details relating to your injury into account when calculating how much compensation you should be awarded, which will then be put forward to the opposing side and the judge.


However, compensation also takes into account any financial losses that you might have suffered as a result of your injuries, such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well. Therefore, you should keep any receipts or other documents that help to outline the extent of your financial losses, as caused by your accident/injuries.

Except for children, there is a three-year time limit on making a personal injury claim. This time limit begins from the date that the accident occurred. You should contact a personal injury solicitor as soon as possible to assess your case.


Our experts at Jefferies Solicitors are well experienced in dealing with a range of different case types. We understand how traumatic sustaining an injury can be and so we want to make the process of claiming compensation as stress-free as possible.

To learn more and to discuss your potential claim in confidence, contact our team on 0800 342 3206. Alternatively, complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our expert team.