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    Do you work for a supermarket, or are you an ex-employee or customer who has suffered an accident? If you have been injured due to an accident in the past three years that was not your fault, you could be entitled to make a personal injury compensation claim. Talk to us, we are here to help.

    It doesn’t matter whether you were a customer or are directly or indirectly employed by a supermarket. If your injuries were caused by failings in health and safety or negligence, then you could be eligible to claim compensation.


    Contact the claims experts

    If you have suffered an injury because of an accident that wasn’t your fault, we will help you win the compensation you are entitled to.

    If you have been in an accident at work or in a public place, contact us on 0800 342 3206 or get in touch online.

    Claims Against Budgens

    Supermarkets have a duty of care to provide customers to their stores with a safe environment in which to shop. When an injury occurs – due to failure to provide customer care, they become the liable party in a claim for an accident.


    Types of store and warehouse injuries

    Some of the common ways injuries are sustained by staff and customers at a supermarket can include, but are not limited to:

    • Slipping or tripping at your place of work
    • Unsafe working conditions
    • Injuries sustained due to unsafe work equipment
    • Strains or sprains caused by poor lifting or moving
    • Falls from a height
    • Kitchen injuries from hot oil or equipment
    • Food health and hygiene illnesses
    • Escalator injuries
    • Car park injuries
    • Objects fallingif boxes and equipment are stored on high shelves and not properly packed away, they can fall, causing injuries
    • Exposure to harmful substancesHarmful chemicals can be used in warehouses, either for cleaning or other purposes

    Some of the common injuries that are sustained include:

    • Back Injuries – Due to manual handling accidents and slips, trips or falls
    • Heat burns – From oil or equipment
    • Chemical burns – From employers not providing the right Personal Protective Equipment (PPE) and training
    • Crush Injuries – From falling objects and racking
    • Food Poisoning – From out of date food or lack of health and hygiene controls

    If you have suffered an injury in an accident in a supermarket warehouse or store that you believe was not your fault, you could be owed compensation.


    • Report the incident in a supermarket “Accident Report Book”
    • Use your phone to take photos of any injuries or hazards that caused the accident
    • Get the details of any witnesses to the accident.
    • Evidence of a loss of earnings if your injury has resulted in you needing time off work. Documents related to other financial expenditures connected to your injuries may also be required. This could include travel receipts to and from medical appointments.
    • Seek medical attention.
    • Contact Jefferies.


    All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two distinct categories– general damages and special damages.


    The pain and suffering that your injuries have caused is the main factor that is used to determine how much compensation you are owed. This will usually be determined by undergoing a medical examination, from which a report is created that outlines the length of time the injuries will take to heal as well as their severity.


    However, compensation also takes into account any financial losses that you might have suffered as a result of your injuries, such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well. Therefore, you should keep any receipts or other documents that help to outline the extent of your financial losses, as caused by your accident/injuries.

    Except for children, there is a three-year time limit on making a personal injury claim. This time limit begins from the date that the accident occurred. You should contact a personal injury solicitor as soon as possible to assess your case.


    To learn more and to discuss your potential claim in confidence, contact our team on 0800 342 3206. Alternatively, complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our expert team.