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Claims Against Asda

Have you had an injury in Asda that was not your fault?  Talk to us about claims against Asda.

In large supermarkets such as Asda, accidents are not uncommon. No one goes to Asda expecting to get hurt, but unfortunately, sometimes accidents occur. These accidents can result in injuries that have a significant impact on an individual’s day-to-day life.

If you have had an accident while shopping in Asda, you may be able to claim compensation. To find out more, call our specialist injury solicitors on 0800 342 3206 or get in touch online.

claims against Asda, accident types

There are accidents that occur in Asda that cannot be prevented and no one is to blame. However, there are occasions when someone becomes injured because of the actions or negligence of others

Under the Occupiers Liability Act 1957, Asda is legally obligated to ensure that its supermarkets are ‘reasonably safe for visitors’ . If it fails in its duty and you sustain an injury in an Asda supermarket or car park, you may be able to claim compensation. Equally, if your injury was caused by the actions of another customer you may also be able to claim.

Causes of accidents in Asda

Some of the most common causes of accidents at Asda include:

  • Spillages or wet floors
  • Accidents in the store car park
  • Items falling off shelves
  • Trips or falls caused by stray items or trolleys

Slipped in Asda?

One of the most common types of accidents that occur in Asda are slips caused by spilled food or drink. An item may have been dropped or fallen off a shelf and not cleaned up within a reasonable timeframe, creating a hazard for customers and staff. Asda employees should be trained to deal with spillages like this. They should clean them up as soon as possible and erect a wet floor sign to alert customers.

If you have slipped in Asda and have suffered an injury,  and there were no wet floor signs to warn you about the spillage that caused your injury, you are likely to have a claim.

Asda accidents at work

If you are an Asda employee, the company has a duty of care to look after you. Whether you work in-store, in a warehouse or at head office, your manager should make sure that you are properly trained. They should also make sure that they provide you with the correct personal protective equipment (PPE) if appropriate.

If they have failed to do either of these things and you become injured, you may have a valid accident at work claim against Asda.

What to do if you are injured in Asda

If you are injured while shopping in or while working for Asda, you should take the following steps, especially if you are considering making a claim.

  • Report your accident as soon as possible. Tell a member of staff that you have been injured and ask them to record it in the store accident book. If you have been injured while working for Asda, make sure you report your accident to your employer so that your accident is recorded.
  • Seek medical attention from your GP or visit a local A&E to ensure that your injuries are properly assessed and treated.
  • Take photos of the accident scene. If you have been injured in-store by defective equipment or have tripped or fallen, photos can be really useful. These photos will be really useful in helping a  solicitor to assess the merits of your claim. They might also be important evidence later on in your case.
  • Speak to anyone who saw your accident and make a note of their names and contact details. They may be able to provide a witness statement to help strengthen your claim later down the line.
  • Contact a personal injury solicitor with experience in dealing with supermarket accident claims.

You have just three years from the date of your accident in which to make a claim. Because of this, it is essential you start the legal process as soon as possible. If you would like to claim on behalf of a child, this three-year timeframe begins on the date of their eighteenth birthday.


All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two specific factors – general damages and special damages.


The pain and suffering that your injuries have caused is the main factor that is used to determine how much compensation you are owed. This will usually be determined by undergoing a medical examination, from which a report is created that outlines the length of time the injuries will take to heal as well as their severity.

Our compensation calculator gives an indication of how much you might be entitled to based upon your injuries. Jefferies Solicitors will take these different details relating to your injury into account when calculating how much compensation you should be awarded, which will then be put forward to the opposing side and the judge.


However, compensation also takes into account any financial losses that you might have suffered as a result of your injuries, such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well. Therefore, you should keep any receipts or other documents that help to outline the extent of your financial losses, as caused by your accident/injuries.

claims against Asda with Jefferies

To find out if you have a valid claim or to learn more about the legal process involved in claims against Asda, you should speak to a solicitor who has experience in this area.

For more than 25 years, Jefferies Solicitors have helped people who have become injured following supermarket slips, including people who have slipped in Asda. We usually work on a no win, no win basis. This means there is no financial risk to you in the event that your claim is unsuccessful.

Our friendly team of experts are ready to help you. Call us on 0800 342 3206 or get in touch online today.