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Claims Against KFC

With over 900 restaurants across the UK, KFC is one of the country’s most popular fast-food chains. Like all other restaurants, KFC is legally obliged to ensure the health and safety of its customers and staff. There are a number of health and safety responsibilities it must comply with.

When it fails to do so, injury or illness can occur. In some cases, this can result in the chain finding itself liable to KFC injury compensation claims. If KFC or its employees are negligent towards their duty of care and this leads to injury, victims of KFC accidents can claim compensation.

If you have been injured while eating or working in a KFC restaurant, you may be entitled to make a claim for compensation.

Contact our expert lawyers to learn more about claims against KFC

Jefferies Solicitors have over 25 years’ experience in dealing with compensation claims. If you have suffered an injury in KFC because of an accident that wasn’t your fault, we’ll guide you every step of the way and help you win the compensation you are entitled to.

If you have been in an accident at work or in a public place then contact us on 0800 342 3206 or get in touch online.

Accidents in KFC

KFC has a duty of care to its customers and there are regulations in place to protect diners from injury. KFC should take measures to reduce the risk of an accident occurring.

If KFC has failed in its duty to keep you safe while you are visiting one of its restaurants and you become injured as a result, you may be entitled to take legal action and to make a compensation claim.

Common types of accidents at KFC

There are a number of different kinds of accidents that might occur at KFC involving customers or members of staff. These include:

  • Burns from hot food or drink or cooking appliances.
  • Cuts from kitchen utensils
  • Slip, trips or falls, caused by loose items on the floor, spillages or defective flooring. These accidents can potentially cause bruising, cuts, scrapes, fractured or broken bones, head injuries.
  • Food poisoning or other food-related illnesses can be caused by badly cooked food or food that is of bad quality. They can also be contracted if food has not been stored or prepared properly.
  • Falls downstairs

Injured while working for KFC

Over 24,000 people are employed by KFC, working within one of its restaurants or warehouses or in its head office. Like all employers, KFC is legally obligated to keep its staff safe while they are at work. The company must put measures in place in order to do so.

If you have been injured while working for KFC because your employer has failed to provide you with a safe working environment or sufficient training, you may be able to make an accident at work claim.


 As all personal injury cases are unique, the amount of compensation awarded in each case is unique. The amount awarded is determined by looking at general and special damages. 


The pain and suffering that your injuries have caused is the main factor used to determine how much compensation you are owed. This will usually be determined by undergoing a medical examination, from which a report is created that outlines the length of time the injuries will take to heal as well as their severity. 

Our compensation calculator gives an indication of how much you might be entitled to based upon your injuries. Jefferies Solicitors will take these different details relating to your injury into account when calculating how much compensation you should be awarded, which will then be put forward to the opposing side and the judge. 


Compensation also takes into account any financial losses that you might have suffered as a result of your injuries, such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well. So, you should keep any receipts or other documents that help to outline the extent of your financial losses, as caused by your accident/injuries.

How to make a claim against KFC

If you are injured as a customer or KFC employee, there are several things you should do if you are considering making a personal injury claim.

Firstly, you should make sure that you seek medical attention for your injury. If your injury is serious such as a burn or laceration, you should do so as soon as possible.

You should also make sure that your accident has been formally recorded. Report the incident to a member of staff or if you are a KFC employee, to your supervisor and ask that it is logged in the Accident Book.

You can also make a claim for food poisoning claims against KFC. For more information visit our Food Poisoning Claims Guide page.

When making any kind of accident claim, it is essential that you have a specialist on your side. You have just three years from the date of your accident in which to make a claim. Because of this, it is important that you seek advice from an expert lawyer as soon as possible. If you are a minor or would like to claim on behalf of a child, the three-year timeframe begins on the date of their eighteenth birthday.

Start your claim against KFC today

If you have been injured or contracted food poisoning and think you might have a claim against KFC, contact us for informal advice. At Jefferies, we operate on a no win, no fee basis, so there is no financial risk involved in making a claim.

You can call 0800 342 3206 or enquire online and a member of our specialist team will be in touch to discuss your potential personal injury claim in more detail.

Where next: Read How to Claim