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Waitrose accident compensation claims

Are you an employee or customer who has suffered an accident at a supermarket? You could claim personal injury compensation for injuries in an accident that was not your fault. 
Claim compensation for your injuries. Injuries caused by negligence, working conditions, and failings in health and safety.

Call 0800 342 3206 or email


All supermarkets have a duty of care to their staff and customers. They must provide a safe and suitable public space and working environment. Failure to do this means they could have to pay compensation for negligence.
At Jefferies, our personal injury solicitors can help you claim compensation. Our clients often receive compensation pay-outs for supermarket and warehouse injuries.


Some of the common ways injuries occur at a supermarket can include, but are not limited to:
  • Slips, trips, and falls from spillages
  • Escalator injuries
  • Car park injuries
  • Kitchen injuries from hot oil or equipment
  • Food health and hygiene illnesses
  • Falls from ladders
  • Manual handling injuries
  • Racking and storage injuries
  • Working temperatures injuries
  • Objects falling 
  • Exposure to harmful substances 
Some common injuries from stores and warehouses include:
  • Crush Injuries – From falling objects and racking
  • Back Injuries – Due to manual handling accidents and slips, trips or fall
  • Chemical burns – From employers not providing the right Personal Protective Equipment (PPE) and training
  • Heat burns – From oil or equipment
  • Food Poisoning – From out of date food or lack of health and hygiene controls
If you have suffered an injury in an accident at a supermarket that you believe was not your fault, contact us.


  • Report the incident to the supermarket so they can make an official record of it in their accident book.
  • Take photos of what has happened-injuries and the scene of the accident.
  • Get the details of any witnesses to the accident.
  • Evidence of a loss of earnings if your injury has resulted in you needing time off work. Documents related to other financial expenditures connected to your injuries may be required. This could include travel receipts to and from medical appointments.
  • Seek medical attention
  • Contact Jefferies Solicitors


Once we have carried out an initial consultation, we will take care of the paperwork required.
A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will be included.
A letter will be sent to the defendant, providing details of the accident. The defendant has a fixed period to reply. In their reply, they must state if they are denying or accepting liability. If they do accept liability, your solicitor will endeavour to settle the case out of court.


As all personal injury cases are unique, the amount of compensation awarded is different for every case. The amount awarded looks at general damages and special damages.


Pain and suffering is the main factor used to determine how much compensation.
This is usually determined by a medical examination. This creates a report that outlines the length of time the injuries will take to heal as well as their severity.
Our compensation calculator gives a sign of how much you might be entitled to.
Your solicitor will take these details into account when calculating how much compensation you should be awarded. This will then be put forward to the opposing side and the judge.


Compensation takes into account financial losses you have suffered as a result of your injuries. Such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well. Keep any receipts or other documents that help to outline the extent of your financial losses.
Except for children, there is a three-year time limit on making a personal injury claim. This time limit begins from the date that the accident occurred. You should contact a personal injury solicitor as soon as possible to assess your case.


Our experts at Jefferies Solicitors are well experienced in dealing with a range of different case types. We understand how traumatic sustaining an injury can be and want to make the process of claiming compensation as stress-free as possible.
To learn more and to discuss your potential claim in confidence, contact our team on 0800 342 3206. Or, complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our expert team.