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    Iceland Compensation

    If you’ve been injured in any type of accident while in a supermarket, you deserve to be able to claim compensation. To find out how much compensation you could be eligible to claim, contact Jefferies Solicitors directly. Please call us on 0800 342 3206 or enquire online where we will happily discuss your case.


    All businesses and employers have a duty of care towards their staff to ensure the safety of their staff and customers, while they are in the business premises. Therefore, they should follow any relevant health and safety guidelines that are outlined by the Health and Safety Executive (HSE). If your employer fails to do this and you are injured as a result, you could be eligible to claim compensation. 

    Accident Types

    There are a large number of different accident types that you could potentially be injured in while at a supermarket. However, certain accident types are more likely to occur in a supermarket or warehouse setting than others. Some of the most common accident types include: 

    • Items falling from a height – you could potentially be hit by an object that has fallen from a shelf, whether this is in the store or the warehouse.
    • Slip, trip and fall accident – this type of accident often happens because of a food/liquid spillage that has not been cleaned up or a failure to place a sign next to a wet floor. This could also be caused by items being placed in walkways or wires not being properly stuck down to the floor to avoid an accident occurring.
    • Accidents that occur in the car park – such as being hit by trolleys that are being moved or being hit by a vehicle.
    • Falling down poorly maintained stairs – this is more likely to occur in a warehouse environment than in the supermarket, as most supermarkets are contained on one floor. However, you could also be injured due to experiencing a mechanical fault with a lift or an escalator, especially if you are shopping or working in a supermarket that has more than one floor. 

    All employers should teach their employees how to ensure health and safety in the workplace. There are certain procedures and actions that all employees should follow. Furthermore, there are certain actions that employees should complete if an accident does occur. 

    If you are a customer or an employee, you should report your accident to a manager. The manager should then allow you to write a detailed report in the business accident book. It is a legal requirement for all businesses to have an accident book where such incidents are reported in detail. If a manager does not allow you to do this, this would be a violation of good health and safety practice.  

    How Much Iceland Compensation Am I Entitled To?

    All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The pain and suffering that your injuries have caused is the main factor that is used to determine how much compensation you are owed. This will usually be determined by undergoing a medical which looks at the length of time the injuries will take to heal as well as their severity.

    However, compensation also takes into account any financial losses that you might have suffered as a result of your injuries, such as a loss of earnings due to being unable to return to work. If you have had to pay for treatment or travel to treatment, compensation may also be able to cover this as well.

    Our compensation calculator will give you an indication of how much you might be entitled to based upon your injuries. Jefferies Solicitors will take these different details relating to your injury into account when calculating how much compensation you should be awarded, which will then be put forward to the opposing side and the judge. 


    • Report the incident to a staff member so they can make an official record of it in their accident book.
    • Take photos of what has happened-injuries and the scene of the accident.
    • Get the details of any witnesses to the accident.
    • Evidence of a loss of earnings if your injury has resulted in you needing time off work. Documents related to other financial expenditures connected to your injuries may also be required. This could include travel receipts to and from medical appointments.
    • Seek medical attention


    At Jefferies Solicitors, once we have carried out an initial consultation, we will take care of the paperwork required to get your case underway.

    A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will also be included.

    A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.

    Start your Iceland compensation claim TODAY  

    We help people make successful claims for compensation. 

    “Knowledgeable friendly staff who understand and empathise with clients giving the best advice available.” Timothy, West Lancashire. 

    Read more customer testimonials 

    Our experts at Jefferies Solicitors are well experienced in dealing with a range of different case types. We understand how traumatic sustaining an injury can be and so we want to make the process of claiming compensation as stress-free as possible.

    To learn more and to discuss your potential claim in confidence, contact our team on 0800 342 3206. Alternatively, complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our expert team. 

    Where next? Read How To Claim