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A sudden burst of sound or a high pitched noise broadcast directly into a person’s eardrum can cause a condition known as acoustic shock. The hearing damage caused by this can be long-lasting and debilitating for sufferers. Acoustic shock injuries often take place at work and are usually classed as industrial workplace injuries.

Acoustic shock in call centres

Call centre environments are notorious for acoustic shock claims because members of staff are required to wear headsets for prolonged periods.

However, these accidents can happen in a variety of other workplace environments, such as factories, the armed forces and in the music business (e.g. technical staff at a concert venue).

Damage caused by acoustic shock

Some of the common conditions and symptoms resulting from acoustic shock are listed below:

Measures your employer should take to prevent acoustic shock

Health and safety measures should be taken by your employer to protect you from suffering injuries in the workplace. One of these precautions should include minimising the risks of acoustic shock. Employees who wear headsets should pay particular attention to the effects of this personal injury.

The Noise at Work Regulations (2005) and the Health and Safety at Work Act (1974) are two specific regulations that stipulate measures that should be taken by employers regarding acoustic shock.

A potential claim for compensation could be brought against your employer if they have failed to comply with the measures laid out by the Health and Safety Executive.

How can I claim personal injury compensation?

We recommend contacting a member of our specialist team without delay if you believe that you have been injured as a result of acoustic shock in the workplace. This is because you only have three years from the date of knowledge of your injury in which you can pursue a legal claim for compensation against your employer.

It may be possible to incorporate loss of earnings or recover the cost of medical expenses/treatment as part of your claim.

At Jefferies Solicitors, our team of experts will assist you with your acoustic shock claim to ensure that you are rewarded with the compensation you deserve. Our specialists have extensive knowledge of industrial disease cases and will be able to evaluate your claim in detail over the phone.

Call us today on 0800 342 3206 for a free initial consultation, or fill in our online form.