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Bus Accident Claims

Bus travel is a popular way to get around safely in the UK but unfortunately, bus accidents are a regular occurrence and can often mean serious injuries for victims. If you have been involved in an accident, talk to us about your bus passenger accident claim.

If you are not to blame for the accident, there are several different types of claim an injured party can make:

  • Against the bus company who failed to ensure its drivers were driving safely.
  • A claim can be brought against a manufacturer of faulty parts belonging to a bus.
  • Other drivers involved in the accident who were driving recklessly can also be responsible for bus accidents.
  • Pedestrians walking near buses when they crash may also seek personal injury compensation.

Older people often use a bus as their main form of transport. It is therefore unsurprising that the majority of bus injury claims are made by people over the age of 55. Overcrowding on buses is a common cause of injury, particularly when buses are navigating bends and sharp turnings.

There are also accidents that occur on school buses where children are hurt in a crash. Please contact us on 0800 342 3206 to discuss your child’s case.

Common injuries sustained in a bus passenger accident claim

  • Head injuries and brain injuries (TBI – Traumatic Brain Injuries)
  • Accidents involving all 4 limbs (arms and legs)
  • Injuries to the vertebral column
  • Whiplash
  • Scarring


If you have involved in an injury involving a bus, there are a number of steps you should take.

  1. Get yourself to a safe area. Exchange contact details with the bus driver, and make a note of the bus number and route, like you would in any other kind of road traffic accident.
  2. If there were any witnesses to your accident, try to gather their details.
  3. After leaving the scene of the accident, visit your GP, or if your injuries are serious, go to A&E.
  4. Next, make sure you report your accident to the police and the bus company.
  5. Following your accident, keep a record of the costs you have incurred as a result of your injury by keeping receipts. If you take legal action, you may be able to claim these expenses back.

Your right to bus injury compensation

Bus companies have a duty of care to their passengers. If a bus company breaches this duty resulting in your injury, you have the right to seek compensation. If your accident has rendered you unable to continue with your job, you may be able to pursue a claim for loss of earnings. You can also claim back the money you have spent on other expenses. These may include the cost of travelling to and from medical appointments or the cost of any medical equipment you have had to pay for.

Medical evidence and documentation will be required to make your case. Your solicitor will apply to access your medical records as part of your personal injury claim. If you have any photographs of the injuries or the accident scene then these can also be useful.

HOW MUCH COMPENSATION for your bus passenger accident claim?

The amount of compensation you are entitled to will depend upon the type and severity of the injury you have sustained. While some injuries are relatively minor, some might be serious head or spinal injuries. The more serious your injury, the higher the amount of compensation you will be entitled to.

To find out more visit our compensation calculator.




When calculating the value of your claim, any out-of-pocket expenses you have incurred will also be taken into account by your solicitor such as

  • medical expenses and prescription costs
  • travel expenses
  • lost earnings

If you’ve been involved in a bus accident, keep receipts for any of the above so they can be included in your claim.

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start your bus passenger accident claim today

Jefferies Solicitors are experts in dealing with all kinds of road traffic accidents including bus injury claims.

Starting the process of your bus passenger accident claim is not as daunting as it may sound. Initially, a telephone call will allow us to assess your case. If we believe you have a potential claim for bus injury compensation, our experts will handle your case from there. We’re here to advise and answer any questions you may have about the legal process, from start to finish.

To learn more and to discuss your potential claim in confidence, contact our team on 0800 342 3206. Alternatively,  complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our expert team.

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