Call us free on0800 342 3206

We can help…

Please call us on 0800 342 3206 or fill in the form below and we’ll do the rest.

    I agree to be contacted by Jefferies Solicitors

    We will only use your personal information provided here to deal with your enquiry. For more information, please see our Privacy Policy.

    Contact or call us for free on 0800 342 3206
    We'll talk through the details of your claim
    Don't worry, we'll take care of everything
    We'll work hard to secure you the compensation you deserve


    Your claims questions –answered

    To learn more or to start your claim, get in touch with our team on 0800 342 3206.

    1.How much will I get for my injuries

    Two questions here

    How much will I get for my injuries; compensation for injuries is based on a medical report conducted by an independent medical expert. It is based on this medical report that compensation would be negotiated and agreed upon.

    Once a medical expert has prepared a report on your injuries and you are satisfied with this report we will use what is known as the JC guidelines, which are guidelines published by the Judicial Studies Board that provide guidelines on the potential value of injuries. We will also use pre-existing case law alongside these guidelines to help us to assess what a court would likely award you should your case proceed to a trial. It is important to note that most cases do not reach the point of a trial and the majority of successful claims are settled before they reach this stage. All offers and valuations in respect of the value of your claim will be discussed with you by the legal expert handling your case.

    How much Compensation will I get; In addition to the compensation for your injuries we would also claim compensation for the injury itself along with any other losses as a result of the accident; loss of earnings (future loss of earnings if applicable), medication/treatment costs, travel expenses as a result of the incident, your property damaged in the incident i.e. push bike, helmet, clothes, mobile. We will only be able to claim for any losses that we can prove so this means that you will need to keep receipts or proof of purchase or any damage to items that you wish to claim for. If you wish to claim for loss of earnings then you will need to retain any evidence showing that you suffered a loss, for example wage slips or tax returns if you are self-employed, we can ask your employer or the HMRC for this information if you do not have copies it may just take a little longer to obtain this than if you were to have the information already. Details of these losses will be put in a document called a Schedule of Loss which you will be asked to approve before these losses are submitted to the Defendant and /or the Court.

    2.How long will it take to settle my claim?

    Personal Injury

    The length of time taken to settle your claim will depend upon the complexity and severity of your injury and whether the other side admits liability for your accident and/or whether the third party complies promptly with any requests for information.

    The initial process is for the Solicitor to submit details of your accident and the allegations of negligence to the company / relevant body who we believe are responsible who then have a period of up to 4 months in which to investigate and return to us with their decision. If we receive an admission of liability for your accident then we would proceed to obtain medical evidence from an expert and how quickly we can obtain this depends on both the expert and as mentioned above, the complexity of your injury. In some cases, an injury can take a long time to heal or we may require reports from more than one expert and/or you may require further tests or treatment before we can settle your claim.

    Should we receive a denial of liability for your accident then your claim may take longer as we may need to obtain further documents and send your claim to a Barrister to review before we can proceed to obtain medical evidence.

    We will keep you updated every step of the way regarding developments in your case and if you have chosen to use our app then you can follow the progress of your claim on there.


    Clinical Negligence

    Most Clinical Negligence claims take longer to reach a conclusion than a personal injury claim. The reason for this is that a lot of Clinical Negligence claims need to undergo a thorough screening and investigation process before details of any claim can be submitted to relevant medical body / Trust. This involves obtaining all of your medical records from your GP and any Hospital you attended ,a meticulous review of these records and obtaining reports from experts in the relevant field as to the potential of any negligence.

    We will keep you updated every step of the way of developments in your case and if you have chosen to use our app then you can follow the progress of your claim on there.

    3.I have signed the documents, what happens next?

    Personal Injury

    Once we received your paperwork we will pass the details we have received from you to your case handler who will review these and decide whether they need any more information from you before they submit details of your allegations to the Third Party who we deem responsible. The other side will then carry out their investigations which can take up to 4 months. Once we receive anything back from the other side regarding their liability decision we will be in contact with you to discuss the next steps.


    Clin Neg

    After receiving your paperwork back from you, your file will be passed to our Paralegal team who will request your medical records. Only once we receive all of your records from your GP and any Hospitals can we then review your case any further. This process can take a little while to complete as GP surgeries and Hospitals do not always comply with the timescales to provide these records and/ or once we receive the records there can be missing entries that we need to investigate further. Rest assured however that our team will keep you up to date with the progress of this part of the process.


    4.If the third party does not admit liability, does that mean that my claim failed?

    No, denial of liability does not mean that your claim will be unsuccessful. Any denial of liability will be reviewed in detail together with any evidence before we decide whether to continue with your claim. We may also request the advice of a Barrister.

    5.Will I be compensated for damaged vehicle along with my injury?

    Yes, we can claim for your damaged vehicle as well as for injury compensation. This must be your vehicle- if you don’t own it e.g. work vehicle or someone else’s car it is a separate matter.

    6.Will I be compensated for loss of earnings because of the accident?

    Yes, we claim for loss of earnings you faced as a result of an accident as well as for injury compensation. Any loss of earnings claim will however need to be supported by documents that show that before the accident you were earning more than you do now and that this is as a result of the injuries you sustained and/or there was a period of time where you earned less money as a result of the injury. This can be proved by wage slips/tax returns/and/or bank statements. We may also be able claim for future losses.

    7.Will I be compensated for travel expenses incurred because of the accident?

    Yes, if your claim is successful we will be able to claim for travel expenses incurred as a result of an accident as well as for an injury compensation.

    8.Will I be compensated for the treatment I had to undergo because of the accident?

    We will try to claim for reasonable medical expenses incurred as a result of an accident, in some instances we would need authorisation that the third party insurers are prepared to pay for courses of Physio etc, as well as for injury compensation. In some instances, treatment will be available through your GP and /or the NHS and therefore it is important that you discuss the cost of incurring any further medical treatment costs with your case handler first prior to incurring any additional costs.

    9.Can I go with the third party first and then claim through yourselves?

    You can go through the third party to obtain compensation, however, bear in mind that any compensation accepted will be considered as a final settlement and you will no longer be able to pursue a claim. We would always advise that you seek your own legal representation when pursuing a claim to make sure that you are compensated fully for all of your losses.

    10.How much time do I have in order to make a personal injury claim?

    Personal Injury – As set by courts in England and Wales, you have 3 years from the date of an accident, date of knowledge or from your 18th birthday if you were a child at the time in order to pursue a personal injury claim. After that it will become statute-barred and you will no longer be able to pursue a claim.

    Clinical Negligence – you have a period of three years from the date of the alleged negligent treatment (or your date of knowledge if that was later) or if you were a child at the time, three years from the date of your eighteenth birthday within which to bring a claim and issue Court proceedings against the Defendant/s. After that time, your claim will become statute barred, meaning that you will no longer be able to pursue a claim.

    11.Who decides how much compensation I am entitled to?


    This is covered is question 1 but any settlement will be negotiated between you and your case handler and the Third Party. Should we be unable to reach any agreement then your claim may go before a Judge who will decide on the amount of money you will receive.

    12.I am signed with another firm but I am not happy with how the claim is being handled, can you take the claim over?

    We would always encourage you to discuss your concerns with your current firm of Solicitors but if you would like to switch firms then we would be happy to discuss your claim with you and the process for switching your claim over to Jefferies.

    13.Do you provide free advice?

    Yes- The initial conversation is absolutely free of charge and if we take a claim on it would be under a no win no fee agreement.

    14.Are you local to me?

    We are based in Altrincham just outside of Manchester but we have clients across all of England and Wales and any medical appointments or treatment that we would arrange would take place locally to you.

    15.I am based in Scotland, can I make a claim with Jefferies Solicitors?

    If the incident happened in Scotland then please contact us to discuss whether we can assist you.

    16.Why should I choose Jefferies Solicitors?

    We’ve spent almost 3 decades acting for the victims of accidents and negligence, with our team of specialist solicitors dealing with the full range of personal injury compensation claims.

    As a business, we are guided by our strong mission statement and a core set of values to do the best by our clients through open and honest communication, respect and professionalism. We enable clients to claim the compensation they deserve, see justice done and regain some control over their lives, while we can stay safe in the knowledge that we have acted with nothing but integrity.




    Click one of our contacts below to chat on WhatsApp