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Contact or call us for free on 0800 342 3206
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We'll talk through the details of your claim
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Don't worry, we'll take care of everything
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We'll work hard to secure you the compensation you deserve
Meet the team
Our highly experienced legal team is made up of personal injury solicitors, paralegal professionals, marketing professionals and support centre specialists covering a wide range of claims types. You can be sure that you’re in safe hands with our team. Managing Director Partner I qualified as a Solicitor in 1994 and have worked since in both London and Manchester in the field of personal injury law. In London, I worked at a prominent civil liberties firm working on serious injury cases, where I was also involved in the Public Inquiries into and cases arising from both the Southall and Paddington rail disasters which I attended on behalf of victims of disasters, survivors and families. I joined Jefferies in 2001, becoming first a Partner in the Firm and thereafter a Director when the Partnership became a limited company. I now specialise in catastrophic injury claims acting on behalf of clients with acquired brain and other life-changing injuries. I have helped individuals with injuries ranging from mild cognitive difficulties to catastrophic brain injuries requiring 24-hour care and am experienced in the appointment of Case Managers, setting up rehabilitation regimes and working with protected parties. I am an APIL accredited senior litigator and have been accredited by the Law Society Personal Injury panel. In March 2019, I was appointed as a Deputy District Judge on the Northern Circuit. “I could not thank or recommend Jefferies Solicitors enough for the help and support they provided over a 5 year period. I was always kept up to date with my ongoing case.” “Always been a massive help with anything I need, highly recommend they’re brill.” “Highly recommended our case was complex and 5 year long We were informed about all aspects, if we had a question it was answered ASAP if we didn’t understand it was explained. Nothing was too much trouble. Jefferies Solicitors / Nina / Josh and your whole team are spot on and thank you all so much for everything you have done for us. Take care and keep doing what you do 100%” “I would go as far as saying that after a few months it didn’t feel like we were speaking to our solicitors but more like the shoulder of a trustworthy friend who was willing to put our minds at rest and guide us. Not only were we impressed with the professional service but also the empathy and support that was provided.” Associate / Team Leader I qualified as a solicitor in 2004 and specialise in personal injury and clinical negligence. I moved to Jefferies Solicitors in April 2014 where I am a team leader dealing mainly with multi-track cases involving serious injuries. “Karl is amazing, kind ,understanding ,easy to get on with , happy to explain everything “on the ball “ let’s just say he’s been a pleasure to work with in my very stressful case! I’m so grateful! Thank you!” “Karl and the team have been great. Any questions or queries answered without hesitation along with a full, smooth and thorough service. Thankyou all.” “Karl was very understanding and patient with me as I didn’t understand a lot of the words and meanings and kept me informed all the way through the case.” “I am a young student and I was lost in this case, however, Jefferies made everything in this process so clear and smooth, the use of the app to communicate, see the process, phone calls and Emails are amazing. Highly recommended, genuinely.” “Very helpful and good communication. Highly recommend.” “Absolutely fantastic successful and I’ve been happy with Jefferies Solicitors all the way to the end from the beginning if you need a law firm this is one to go for they all know their knowledge and give the best advice too, thank you to all who has been there to make this successful I am happy and if I need to return it be this law firm many thanks.” “I personally am very quiet & shy lady,but when speaking to Karl I did find myself at ease, I dislike talking over the phone,after a couple of seconds when talking an listening to Karl I did find myself able to speak back I truly am great full for all his help with getting me where I am now.” “Karl Rushton and Jefferies were efficent and if needed I wouldn’t hesitate to have them represent me again.” “I found all dealings with Karl Rushton very good and was in contact with me by phone or email to let me know whats going on which I found very helpful.” “Would like to thank you all for the help.” “Jefferies Solicitors were excellent. They were always available to talk to and advise on the situation at the time, also keeping me up to date with correspondence. Put my mind at ease on numerous occasions. I really appreciate all the help Mr Karl Rushton gave me and dealing with my case so proficiently.” “Sound helpful advice, friendly and approachable, would recommend to friends and family.” “Very understanding of people’s different needs, quick to upgrade your solicitor if they think needed. Easy contact & updates on your case. All in all I was very happy with the help I received from Jefferies Solicitors & their staff.” “They’ve been very helpful for me . Thanks to them I resolve my problem. Very professionally.” “It can be daunting using legal services, but I must say, I felt completely at ease throughout, everything was clearly explained from start to finish and most importantly, I felt thoroughly listened to!” “Karl Rushton was very supportive and explained everything very well! Would recommend him to anyone and would want to use him again if I had to in the future.” “Excellent service all the way through.” “Helpful from start to finish, no problems, highly recommend.” “Karl was extremely helpful and informative throughout, we really felt as though our case was being handled properly.” “Amazing work from Karl Rushton. 8 years, 2 months of constant battles but he kept fighting for me and we finally got the result we wanted. Amazing asset to the company.” “Karl was great to deal with. He kept me updated throughout the case and answered any questions I had promptly. I would have no hesitation in recommending Jefferies although I hope I have no need to personally use them again. Thank you Karl for securing the best outcome for my case.” “Absolutely satisfactory, very helpful, pleasant and highly recommendable.” Manager/Head of Inception Since graduating in 1998 my roles have involved HR, recruitment, business processes, general management and training & development. I started in the Legal Sector in 2005 and moved to Jefferies in 2011, where I started as the head of the new enquiries team. Since then I have progressed to Office Manager where I am able to utilise my organisational skills along with the skills I have developed over the years. In short, I am responsible for ensuring that the office runs smoothly and the team has everything they need to provide a high-quality service; mental health support, training, personnel, and anything else that is needed. Associate I have been a personal injury fee earner for over 20 years. Having completed a law degree, my career in the law started when I joined the Chief Constable of West Yorkshire’s legal team, defending claims against the Chief Constable. Most recently I was employed as Litigation Manager at TPC Solicitors for eight years, undertaking all aspects of litigated and high-value personal injury claims before leaving to join Garvins Solicitors as their Litigation Manager. There I was overseeing a team of dedicated personal fee earners dealing primarily with road traffic accidents and employers liability claims. I was delighted to join Jefferies Solicitors in March 2015, where I specialise in litigated personal injury claims of all types with a particular interest in serious injury claims. “Crystal Collins was brilliant from start to finish of my claim. She took her time to explain everything. I would highly recommend Jefferies to friends & family.” “Crystal Collins dealt with our claim with compassion, understanding and professionalism. She kept us informed every step of the way and made our claim as easy and stress free as possible.” “Overall very professional, crystal was great at letting me know what’s going on and keeping me updated, answered and questions or worries that I had. Would highly recommend.” “My solicitor who dealt with my claim made me feel worthy. Crystal Collin’s done so muçh work on my behalf, kept me updated and I would recommend them to anyone who sadly hurts themselves and not their fault. Magnificent ” “Very good service. Even during Covid I was kept fully updated, with all my queries answered promptly.” “Very well looked after COVID made thing take a bit longer” “Having been involved in a traumatic incident that was difficult to manage due to lack of cooperation from the party at fault, the care, patience and resilience from Jefferies solicitors made it so much easier for my mother ( the injured party ) Crystal was exceptional in keeping us informed during the long process we found ourselves in. Many thanks for all your hard work, and we do appreciate it.” “I’d like to thank Crystal and all the team for all communication. Excellent service. Great results.” “Very good professional service and understanding. It was evident that they wanted to the best for me throughout.” “Crystal was fantastic, she put my mind at ease when I was worried about my case and assured me that we would win the case.” “Fair, transparent and available to provide answers to any questions I had.” “Knowledgeable friendly staff who understand and empathise with clients giving the best advice available.” “Crystal was an absolute star throughout my claim, I couldn’t have asked for a better service.” “Crystal Collins and Jenny Fenton are two amazing solicitors! They have been wonderful with my case and also helped me through my personal life with great advice. I am very grateful to have had two lovely solicitors deal with my case. Thank you for everything.” “Crystal and Jenny were fantastic; they kept me informed every step of the way, reassuring me always. They explained everything thoroughly. Throughout my case they would ring me and ask how I am; having the personal touch was something that I needed after my injury. I can not thank them enough for all the care and concern shown throughout. I would most definitely recommend Jefferies Solicitors every time. They fought my corner without prejudice, their advice was first class.” Legal Assistant I joined Jefferies Solicitors as a Legal Assistant in 2006 and work within a team headed by Karl Rushton. My job is to ensure my team members have the administrative support and services to enable them to carry out their work efficiently and smoothly. My workload is very varied from typing, scheduling conferences, organising calendars and preparing documents for Court hearings and dealing with incoming calls. Legal Assistant I have been employed by Jefferies Solicitors for 19 years as a Legal Assistant. My current position is to assist and support Monina Ramsden, Nadine Elkin and the Clinical Negligence team. I deal with Catastrophic Injury claims and Clinical Negligence claims acting on behalf of clients with brain injuries and other life-changing injuries. My role varies from dealing with dictation, preparing correspondence, Court documents, arranging conferences and general file organisation. Senior Litigator I qualified as a Fellow of the Institute of Legal Executives in September 2007, specialising in Employers and Public Liability accidents. I have over 18 years’ experience dealing with a variety of cases ranging in value and complexity. Prior to working at Jefferies Solicitors, I worked for another well-established Personal Injury practitioner representing union members. “I would definitely recommend Jefferies Solicitors can’t thank enough all the staff especially Emma who dealt with my case. I was kept updated all the time and the outcome was more than I could ask for thank you: “More than satisfied with the service I have received. My solicitor always had an in-depth knowledge of all aspects of my case. Emails and calls were replied to/returned extremely quickly and I always felt I was kept up to date at every stage. ” “Without your help Morrisons would not have taken my accident seriously, It has taken a long time but it shows that you have to take everything your company said and let you do your job,and you have done a good job of work for me.” “Excellent experience with Jefferies handled my claim efficiently and professionally. I was kept up to date throughout the whole process and the app is brilliant you can constantly check up how the case is going and interact with the solicitor. Needless to say we won our case, compensation received thank you.” “Excellent service from start to finish. Quick to respond to every email and phone call made sure I could understand everything easily I would highly recommend Jefferies 5 star service.” “Emma has been a star all the way through the process, thank you for all your help.” “I am grateful and thankful for the work done to reach settlement, and I would like to say a big thankyou to Emma Hughes for always keeping me upto date with my case and giving me helpful advice when confused about certain aspects of my case.” “Excellent service right from beginning, and all the way to the end 🙂 , I was very happy with the service provided from jefferies Solicitors, brilliant all the way through.. And a massive thank you to Emma Hughes.” “Excellent service and straight on the ball excellent communication got back to me straight away I would recommend Jefferies to anyone” “The process was simple, straightforward and stress free. Emma Hughes particularly took care of me from start to finish making sure I was never left in the dark. Credit where credit’s due! Many thanks” “The whole process was very painless. I was kept informed throughout and made aware at the outset of the system and what costs I might incur. I would have no hesitation in recommending Jeffries Solicitors.” “They were extremely helpful and patient!” “I honestly cannot explain how amazing the entire process has been working with Jefferies Solicitors, I dealt directly with Emma she managed the process and it was extremely clear she had my best interests in mind from day 1. Cannot recommend them enough going forward.” “The service provided by Jefferies was to a very high standard. They kept me up to date on my case and efficiently handled my claim. I’d recommend this firm to others in the future” “Emma Hughes dealt with my claim efficiently from start to finish and kept me informed of key developments. I was very impressed with the professional service I received.” “Very good at what they do and would definitely recommend in the future” “Dealing with my case very professionally and keeping me informed on regular dates thanks again” “Emma Hughes has always returned my phone calls and has also been patient with me when I did not reply immediately. I also know that, Emma did not mess around when it came to pushing defendant, thank you.” “Excellent service highly recommend.” Trainee I joined Jefferies in January 2019 as a New Claims Handler within the Inception team and hope to go on to complete my training contract here. In the Inception team, we primarily deal with all the new enquiries which come into the firm. This involves assessing each claim individually to determine whether we believe that there are reasonable prospects of succeeding with the claim, should we choose to take it on. Prior to starting at Jefferies, I worked as a team leader and duty manager in a customer service role, whilst simultaneously completing the Graduate Diploma in Law and the Legal Practice Course with a Masters in Law. For which, I obtained a commendation and a distinction, respectively. Solicitor Prior to joining Jefferies Solicitors, I worked at a leading Clinical Negligence firm in Manchester assisting 1 Partner and 3 Solicitors in dealing with high value claims. I joined Jefferies Solicitors in August 2018 as a paralegal in the Catastrophic Personal Injury team. This role involved assisting the Director and a Senior Solicitor with cases involving Clients with acquired brain injuries and other life-changing injuries. I began my training contract with Jefferies in February 2020 and qualified as a solicitor in August 2021. Michelle was a finalist at the Manchester Legal Awards in 2021 Trainee I graduated from the University of Manchester with a first-class LLB Law in August 2019. I have worked as a catastrophic injury paralegal ever since. Legal Assistant Proclaim Developer/IT Support Senior Paralegal I have worked as a paralegal in numerous catastrophic injury teams since graduating from the University of Sheffield with a 2:1 degree in Law with European and International Law in 2018. I am currently undertaking my qualifying work experience at Jefferies Solicitors whilst studying for the SQE exams, and I hope to qualify as a Solicitor in late 2023. Receptionist Senior Litigation Executive Legal Assistant Senior Solicitor I qualified as a Solicitor in 2018, where I worked for a Legal 500 firm specialising in Noise Induced Hearing Loss claims. I have spent the last few years representing Trade Union member clients’ personal injury claims e.g Employer Liability, Public Liability and Road Traffic accident claims. “Jefferies were fantastic chased up my claim and kept me informed.” “Thank you for a lovely service. Will recommend to anyone. Thank You Laura for your help.” “I am very happy with the service, the professional attitude, the prompt attention to my questions and the help in general throughout the whole process. I will gladly recommend Jefferies Solicitors to anyone in need of the services they offer.” Junior Caseworker Zoia has over three years of experience working in customer-facing roles. Director
James Maxey
Nina Ramsden
Nina Ramsden
What Nina’s clients say…
Vivian February 2023
Bethany, November 2020
Tracey, October 2020
Tony, August 2020
Karl Rushton
Karl Rushton
What Karl’s clients say…
Helen, March 2023
Tyrone, March 2023
Barry, March 2023
Melany, February 2023
Colin, September 2022
Peter, September 2022
Suzanne, July 2022
AJ, December 2021
Lee, November 2021
Robert, October 2021
Sandra, August 2021
Sara, July 2021
Clare, February 2021
Riccardo, December 2020
Alison, September 2020
Gemma, July 2020
Gillian, July 2020
Ross, July 2020
Mark, May 2020
Frankie, November 2019
Leanne, March 2019
Brenda, February 2018
Deborah Lofthouse-Clark
Crystal Collins
Crystal Collins
What Crystal’s clients say…
Andrew, December 2022
Shaun, October 2022
Declan, August 2022
Michael, May 2022
Devlin, February 2022
John, January 2022
Beryl, November 2021
Kieran, August 2021
Amy, February 2021
Anthony, December 2020
Janet, July 2020
Timothy, May 2020
Peter, November 2019
Tammy, December 2018
Natalie, October 2017
Carole Lawrence
Debbie Gill
Emma Hughes
WHAT EMMA’S CLIENTS SAY…
Gianna, December 2022
Dannielle, September 2022
Minnie, September 2022
Lee, August 2022
Aidan, August 2022
Lesley, July 2022
Amar, June 2022
Wayne, April 2022
Linsey, February 2022
Colton, February 2022
Ann, November 2021
Mirtill, October 2021
Dylan, August 2021
Michael, June 2021
Gillian, May 2021
Ashely, April 2021
John, April 2021
Jean, February 2021
Lee, July 2020
Beth Morris
Michelle Csincsi
Michelle Csincsi
Lydia Parrington
Vyta Eimonte
Paul Claxton
Francesca Farrelly
Tracy Yearsley
Salma Ahmed
Lily Millet
Laura Baddeley
WHAT LAURA’S CLIENTS SAY…
Amanda, February 2023
Martyna, February 2023
STEVEN, NOVEMBER 2022
Zoia Hudymenko
Daniel Slade
