Contact or call us for free on 0800 342 3206
We'll talk through the details of your claim
Don't worry, we'll take care of everything
We'll work hard to secure you the compensation you deserve

Meet the team

Our highly experienced legal team is made up of personal injury solicitors, paralegal professionals, marketing professionals and support centre specialists covering a wide range of claims types. You can be sure that you’re in safe hands with our team.

James Maxey

Managing Director

Nina Ramsden


Nina Ramsden

I qualified as a Solicitor in 1994 and have worked since in both London and Manchester in the field of personal injury law.  In London, I worked at a prominent civil liberties firm working on serious injury cases, where I was also involved in the Public Inquiries into and cases arising from both the Southall and Paddington rail disasters which I attended on behalf of victims of disasters, survivors and families.

I joined Jefferies in 2001, becoming first a Partner in the Firm and thereafter a Director when the Partnership became a limited company. I now specialise in catastrophic injury claims acting on behalf of clients with acquired brain and other life-changing injuries.

I have helped individuals with injuries ranging from mild cognitive difficulties to catastrophic brain injuries requiring 24-hour care and am experienced in the appointment of Case Managers, setting up rehabilitation regimes and working with protected parties.

I am an APIL accredited senior litigator and have been accredited by the Law Society Personal Injury panel.

In March 2019, I was appointed as a Deputy District Judge on the Northern Circuit.

What Nina’s clients say…

 “I could not thank or recommend Jefferies Solicitors enough for the help and support they provided over a 5 year period. I was always kept up to date with my ongoing case.”

Vivian February 2023


“Always been a massive help with anything I need, highly recommend they’re brill.”

Bethany, November 2020


“Highly recommended our case was complex and 5 year long We were informed about all aspects, if we had a question it was answered ASAP if we didn’t understand it was explained. Nothing was too much trouble. Jefferies Solicitors / Nina / Josh and your whole team are spot on and thank you all so much for everything you have done for us. Take care and keep doing what you do 100%”

Tracey, October 2020


“I would go as far as saying that after a few months it didn’t feel like we were speaking to our solicitors but more like the shoulder of a trustworthy friend who was willing to put our minds at rest and guide us.

Not only were we impressed with the professional service but also the empathy and support that was provided.”

Tony, August 2020

Karl Rushton

Associate / Team Leader

Karl Rushton

I qualified as a solicitor in 2004 and specialise in personal injury and clinical negligence. I moved to Jefferies Solicitors in April 2014 where I am a team leader dealing mainly with multi-track cases involving serious injuries.

What Karl’s clients say…

“Karl is amazing, kind ,understanding ,easy to get on with , happy to explain everything “on the ball “ let’s just say he’s been a pleasure to work with in my very stressful case! I’m so grateful! Thank you!”

Helen, March 2023

“Karl and the team have been great. Any questions or queries answered without hesitation along with a full, smooth and thorough service. Thankyou all.”

Tyrone, March 2023

“Karl was very understanding and patient with me as I didn’t understand a lot of the words and meanings and kept me informed all the way through the case.”

Barry, March 2023

“I am a young student and I was lost in this case, however, Jefferies made everything in this process so clear and smooth, the use of the app to communicate, see the process, phone calls and Emails are amazing. Highly recommended, genuinely.”

Melany, February 2023

“Very helpful and good communication. Highly recommend.”

Colin, September 2022

“Absolutely fantastic successful and I’ve been happy with Jefferies Solicitors all the way to the end from the beginning if you need a law firm this is one to go for they all know their knowledge and give the best advice too, thank you to all who has been there to make this successful I am happy and if I need to return it be this law firm many thanks.”

Peter, September 2022

“I personally am very quiet & shy lady,but when speaking to Karl I did find myself at ease, I dislike talking over the phone,after a couple of seconds when talking an listening to Karl I did find myself able to speak back I truly am great full for all his help with getting me where I am now.”

Suzanne, July 2022

“Karl Rushton and Jefferies were efficent and if needed I wouldn’t hesitate to have them represent me again.”

AJ, December 2021

“I found all dealings with Karl Rushton very good and was in contact with me by phone or email to let me know whats going on which I found very helpful.”

Lee, November 2021

“Would like to thank you all for the help.”

Robert, October 2021

“Jefferies Solicitors were excellent. They were always available to talk to and advise on the situation at the time, also keeping me up to date with correspondence. Put my mind at ease on numerous occasions. I really appreciate all the help Mr Karl Rushton gave me and dealing with my case so proficiently.”

Sandra, August 2021

“Sound helpful advice, friendly and approachable, would recommend to friends and family.”

Sara, July 2021

“Very understanding of people’s different needs, quick to upgrade your solicitor if they think needed. Easy contact & updates on your case. All in all I was very happy with the help I received from Jefferies Solicitors & their staff.”

Clare, February 2021

“They’ve been very helpful for me . Thanks to them I resolve my problem. Very professionally.”

Riccardo, December 2020

“It can be daunting using legal services, but I must say, I felt completely at ease throughout, everything was clearly explained from start to finish and most importantly, I felt thoroughly listened to!”

Alison, September 2020

“Karl Rushton was very supportive and explained everything very well! Would recommend him to anyone and would want to use him again if I had to in the future.”

Gemma, July 2020

“Excellent service all the way through.”

Gillian, July 2020

“Helpful from start to finish, no problems, highly recommend.”

Ross, July 2020

“Karl was extremely helpful and informative throughout, we really felt as though our case was being handled properly.”

Mark, May 2020

“Amazing work from Karl Rushton. 8 years, 2 months of constant battles but he kept fighting for me and we finally got the result we wanted. Amazing asset to the company.”

Frankie, November 2019

“Karl was great to deal with. He kept me updated throughout the case and answered any questions I had promptly. I would have no hesitation in recommending Jefferies although I hope I have no need to personally use them again. Thank you Karl for securing the best outcome for my case.”

Leanne, March 2019

“Absolutely satisfactory, very helpful, pleasant and highly recommendable.”

Brenda, February 2018

Deborah Lofthouse-Clark

Manager/Head of Inception

Since graduating in 1998 my roles have involved HR, recruitment, business processes, general management and training & development. 

I started in the Legal Sector in 2005 and moved to Jefferies in 2011, where I started as the head of the new enquiries team.  Since then I have progressed to Office Manager where I am able to utilise my organisational skills along with the skills I have developed over the years. In short, I am responsible for ensuring that the office runs smoothly and the team has everything they need to provide a high-quality service; mental health support, training, personnel, and anything else that is needed.

Crystal Collins


Crystal Collins

I have been a personal injury fee earner for over 20 years. Having completed a law degree, my career in the law started when I joined the Chief Constable of West Yorkshire’s legal team, defending claims against the Chief Constable.

Most recently I was employed as Litigation Manager at TPC Solicitors for eight years, undertaking all aspects of litigated and high-value personal injury claims before leaving to join Garvins Solicitors as their Litigation Manager. There I was overseeing a team of dedicated personal fee earners dealing primarily with road traffic accidents and employers liability claims. I was delighted to join Jefferies Solicitors in March 2015, where I specialise in litigated personal injury claims of all types with a particular interest in serious injury claims.

What Crystal’s clients say…

“Crystal Collins was brilliant from start to finish of my claim. She took her time to explain everything. I would highly recommend Jefferies to friends & family.”

Andrew, December 2022

“Crystal Collins dealt with our claim with compassion, understanding and professionalism. She kept us informed every step of the way and made our claim as easy and stress free as possible.”

Shaun, October 2022

“Overall very professional, crystal was great at letting me know what’s going on and keeping me updated, answered and questions or worries that I had. Would highly recommend.”

Declan, August 2022

“My solicitor who dealt with my claim made me feel worthy. Crystal Collin’s done so muçh work on my behalf, kept me updated and I would recommend them to anyone who sadly hurts themselves and not their fault. Magnificent ”

Michael, May 2022

“Very good service. Even during Covid I was kept fully updated, with all my queries answered promptly.”

Devlin, February 2022

“Very well looked after COVID made thing take a bit longer”

John, January 2022

“Having been involved in a traumatic incident that was difficult to manage due to lack of cooperation from the party at fault, the care, patience and resilience from Jefferies solicitors made it so much easier for my mother ( the injured party ) Crystal was exceptional in keeping us informed during the long process we found ourselves in. Many thanks for all your hard work, and we do appreciate it.”

Beryl, November 2021

“I’d like to thank Crystal and all the team for all communication. Excellent service. Great results.”

Kieran, August 2021

“Very good professional service and understanding. It was evident that they wanted to the best for me throughout.”

Amy, February 2021

“Crystal was fantastic, she put my mind at ease when I was worried about my case and assured me that we would win the case.”

Anthony, December 2020

“Fair, transparent and available to provide answers to any questions I had.”

Janet, July 2020

“Knowledgeable friendly staff who understand and empathise with clients giving the best advice available.”

Timothy, May 2020

“Crystal was an absolute star throughout my claim, I couldn’t have asked for a better service.”

Peter, November 2019

“Crystal Collins and Jenny Fenton are two amazing solicitors! They have been wonderful with my case and also helped me through my personal life with great advice. I am very grateful to have had two lovely solicitors deal with my case. Thank you for everything.”

Tammy, December 2018

“Crystal and Jenny were fantastic; they kept me informed every step of the way, reassuring me always. They explained everything thoroughly. Throughout my case they would ring me and ask how I am; having the personal touch was something that I needed after my injury. I can not thank them enough for all the care and concern shown throughout.

I would most definitely recommend Jefferies Solicitors every time. They fought my corner without prejudice, their advice was first class.”

Natalie, October 2017

Carole Lawrence

Legal Assistant

I joined Jefferies Solicitors as a Legal Assistant in 2006 and work within a team headed by Karl Rushton. My job is to ensure my team members have the administrative support and services to enable them to carry out their work efficiently and smoothly.

My workload is very varied from typing, scheduling conferences, organising calendars and preparing documents for Court hearings and dealing with incoming calls.

Debbie Gill

Legal Assistant

I have been employed by Jefferies Solicitors for 19 years as a Legal Assistant.

My current position is to assist and support Monina Ramsden, Nadine Elkin and the Clinical Negligence team. I deal with Catastrophic Injury claims and Clinical Negligence claims acting on behalf of clients with brain injuries and other life-changing injuries.

My role varies from dealing with dictation, preparing correspondence, Court documents, arranging conferences and general file organisation.

Emma Hughes

Senior Litigator

I qualified as a Fellow of the Institute of Legal Executives in September 2007, specialising in Employers and Public Liability accidents. I have over 18 years’ experience dealing with a variety of cases ranging in value and complexity. Prior to working at Jefferies Solicitors, I worked for another well-established Personal Injury practitioner representing union members.


“I would definitely recommend Jefferies Solicitors can’t thank enough all the staff especially Emma who dealt with my case. I was kept updated all the time and the outcome was more than I could ask for thank you:

Gianna, December 2022

“More than satisfied with the service I have received. My solicitor always had an in-depth knowledge of all aspects of my case. Emails and calls were replied to/returned extremely quickly and I always felt I was kept up to date at every stage. ”

Dannielle, September 2022

“Without your help Morrisons would not have taken my accident seriously, It has taken a long time but it shows that you have to take everything your company said and let you do your job,and you have done a good job of work for me.”

Minnie, September 2022

“Excellent experience with Jefferies handled my claim efficiently and professionally. I was kept up to date throughout the whole process and the app is brilliant you can constantly check up how the case is going and interact with the solicitor. Needless to say we won our case, compensation received thank you.”

Lee, August 2022

“Excellent service from start to finish. Quick to respond to every email and phone call made sure I could understand everything easily I would highly recommend Jefferies 5 star service.”

Aidan, August 2022

“Emma has been a star all the way through the process, thank you for all your help.”

Lesley, July 2022

“I am grateful and thankful for the work done to reach settlement, and I would like to say a big thankyou to Emma Hughes for always keeping me upto date with my case and giving me helpful advice when confused about certain aspects of my case.”

Amar, June 2022

“Excellent service right from beginning, and all the way to the end 🙂 , I was very happy with the service provided from jefferies Solicitors, brilliant all the way through.. And a massive thank you to Emma Hughes.”

Wayne, April 2022

“Excellent service and straight on the ball excellent communication got back to me straight away I would recommend Jefferies to anyone”

Linsey, February 2022

“The process was simple, straightforward and stress free. Emma Hughes particularly took care of me from start to finish making sure I was never left in the dark. Credit where credit’s due! Many thanks”

Colton, February 2022

“The whole process was very painless. I was kept informed throughout and made aware at the outset of the system and what costs I might incur. I would have no hesitation in recommending Jeffries Solicitors.”

Ann, November 2021

“They were extremely helpful and patient!”

Mirtill, October 2021

“I honestly cannot explain how amazing the entire process has been working with Jefferies Solicitors, I dealt directly with Emma she managed the process and it was extremely clear she had my best interests in mind from day 1. Cannot recommend them enough going forward.”

Dylan, August 2021

“The service provided by Jefferies was to a very high standard. They kept me up to date on my case and efficiently handled my claim. I’d recommend this firm to others in the future”

Michael, June 2021

“Emma Hughes dealt with my claim efficiently from start to finish and kept me informed of key developments. I was very impressed with the professional service I received.”

Gillian, May 2021

“Very good at what they do and would definitely recommend in the future”

Ashely, April 2021

“Dealing with my case very professionally and keeping me informed on regular dates thanks again”

John, April 2021

“Emma Hughes has always returned my phone calls and has also been patient with me when I did not reply immediately. I also know that, Emma did not mess around when it came to pushing defendant, thank you.”

Jean, February 2021

“Excellent service highly recommend.”

Lee, July 2020

Beth Morris


I joined Jefferies in January 2019 as a New Claims Handler within the Inception team and hope to go on to complete my training contract here.

In the Inception team, we primarily deal with all the new enquiries which come into the firm. This involves assessing each claim individually to determine whether we believe that there are reasonable prospects of succeeding with the claim, should we choose to take it on.

Prior to starting at Jefferies, I worked as a team leader and duty manager in a customer service role, whilst simultaneously completing the Graduate Diploma in Law and the Legal Practice Course with a Masters in Law. For which, I obtained a commendation and a distinction, respectively.

Michelle Csincsi


Michelle Csincsi

Prior to joining Jefferies Solicitors, I worked at a leading Clinical Negligence firm in Manchester assisting 1 Partner and 3 Solicitors in dealing with high value claims.

I joined Jefferies Solicitors in August 2018 as a paralegal in the Catastrophic Personal Injury team. This role involved assisting the Director and a Senior Solicitor with cases involving Clients with acquired brain injuries and other life-changing injuries.

I began my training contract with Jefferies in February 2020 and qualified as a solicitor in August 2021.


Michelle was a finalist at the Manchester Legal Awards in 2021

Lydia Parrington


I graduated from the University of Manchester with a first-class LLB Law in August 2019. I have worked as a catastrophic injury paralegal ever since.

Vyta Eimonte

Legal Assistant

Paul Claxton

Proclaim Developer/IT Support

Francesca Farrelly

Senior Paralegal

I have worked as a paralegal in numerous catastrophic injury teams since graduating from the University of Sheffield with a 2:1 degree in Law with European and International Law in 2018.

I am currently undertaking my qualifying work experience at Jefferies Solicitors whilst studying for the SQE exams, and I hope to qualify as a Solicitor in late 2023.

Tracy Yearsley


Salma Ahmed

Senior Litigation Executive

Lily Millet

Legal Assistant

Laura Baddeley

Senior Solicitor

I qualified as a Solicitor in 2018, where I worked for a Legal 500 firm specialising in Noise Induced Hearing Loss claims. I have spent the last few years representing Trade Union member clients’ personal injury claims e.g Employer Liability, Public Liability and Road Traffic accident claims.



“Jefferies were fantastic chased up my claim and kept me informed.”

Amanda, February 2023

“Thank you for a lovely service. Will recommend to anyone. Thank You Laura for your help.”

Martyna, February 2023

“I am very happy with the service, the professional attitude, the prompt attention to my questions and the help in general throughout the whole process. I will gladly recommend Jefferies Solicitors to anyone in need of the services they offer.”


Zoia Hudymenko

Junior Caseworker

Zoia has over three years of experience working in customer-facing roles.

Daniel Slade