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Meet the team

Our highly experienced legal team is made up of personal injury solicitors, paralegal professionals, marketing professionals and support centre specialists covering a wide range of claims types. You can be sure that you’re in safe hands with our team. Managing Director, Michael Jefferies, leads the business, along with Monina Ramsden, Director.

Michael Jefferies

Managing Director

Michael Jefferies

I set up Jefferies Solicitors in 1993. Based in Altrincham, the firm now has over 50 employees, and a turnover of more than £3 million.

Previously, I worked at Paris & Co Solicitors in Birmingham, specialising in motor racing and parachuting accidents.

My business partner Nina Ramsden and I also set up Lawyers Medical Agency Limited to source medical professionals to examine clients of Jefferies and other Solicitors. We have also now established Lawyers Rehabilitation Services to help lawyers find rehabilitation treatment for clients following an accident and Realm Recruit to help law firms find staff.

Jefferies Solicitors was also one of the founding firms of Injury Lawyers 4U.

Nina Ramsden


Nina Ramsden

I qualified as a Solicitor in 1994 and have worked since in both London and Manchester in the field of personal injury law.  In London, I worked at a prominent civil liberties firm working on serious injury cases, where I was also involved in the Public Inquiries into and cases arising from both the Southall and Paddington rail disasters which I attended on behalf of victims of disasters, survivors and families.

I joined Jefferies in 2001, becoming first a Partner in the Firm and thereafter a Director when the Partnership became a limited company. I now specialise in catastrophic injury claims acting on behalf of clients with acquired brain and other life-changing injuries.

I have helped individuals with injuries ranging from mild cognitive difficulties to catastrophic brain injuries requiring 24-hour care and am experienced in the appointment of Case Managers, setting up rehabilitation regimes and working with protected parties.

I am an APIL accredited senior litigator and have been accredited by the Law Society Personal Injury panel.

In March 2019, I was appointed as a Deputy District Judge on the Northern Circuit.

What Nina’s clients say…


“Always been a massive help with anything I need, highly recommend they’re brill.”

Bethany, November 2020


“Highly recommended our case was complex and 5 year long We were informed about all aspects, if we had a question it was answered ASAP if we didn’t understand it was explained. Nothing was too much trouble. Jefferies Solicitors / Nina / Josh and your whole team are spot on and thank you all so much for everything you have done for us. Take care and keep doing what you do 100%”

Tracey, October 2020


“I would go as far as saying that after a few months it didn’t feel like we were speaking to our solicitors but more like the shoulder of a trustworthy friend who was willing to put our minds at rest and guide us.

Not only were we impressed with the professional service but also the empathy and support that was provided.”

Tony, August 2020

Kathryn Harland

Solicitor and Manager

Kathryn Harland

After completing my LLB Hons with French, I secured a training contract with Jefferies Solicitors in 2002, and since qualifying, I have developed a wealth of experience within the personal injury field.  I have for the last 12 years specialised in catastrophic injury claims, acting for clients nationwide, having accomplished numerous multimillion-pound settlements. I have extensive knowledge of the complex process involved in dealing with these claims, including a thorough understanding of the rehabilitation process and the Court of Protection.

I also currently manage a dedicated team of personal injury fee earners and take pride in the training and development of our Trainee Solicitors.

I am accredited by the Association of Personal Injury Lawyers (APIL) as a Senior Litigator, and more recently have qualified as a Mediator in Civil Litigation.

What Kathryn’s clients say…

” Kathryn would always return my calls immediately and no matter how many questions I had – and there were lots at times – she would patiently go through them with me in a language that I could understand.

When you call Kathryn’s telephone number, if she is not available, her message was always updated to say the date when she would next be in the office which was helpful.  Maybe a small gesture on her part but extremely helpful to clients.

Wherever possible meetings were held at our own house which helped us rather than keep travelling.

Kathryn would ring at regular intervals to keep me up to date, and always let me know approximately when the next milepost was going to occur.  In her calls, she would always be prepared to listen to me and offer her empathy.  When I was feeling frustrated Kathryn would help me see where we were going to on this long journey. Kathryn would always speak to me before posting reports to me so that I was prepared for the content in them.  As she was aware of the impact of the report on me.

We could not have had a better team to support us through this traumatic time.”

Barbara, August 2020


“I couldn’t have asked for anyone more caring and helpful towards us throughout the case.”

Christine, November 2019


“Kathryn’s always ensured the right care and rehabilitation programmes are in place with second-to-non consultants. Kathryn has been at the end of the phone helping me and making sure the right team was in place for my rehabilitation all while putting together a case with specialist reports to give my claim the best possible outcome.

She’s always kept me well informed along the way and made sure I understood what was happening and why.

I would highly recommend her to anyone in need of a personal injury lawyer as I believe her to be the best there is.

Craig, August 2019


“Thank you for all of your help and for keeping me updated throughout, your hard work means I can put this behind me now and I’m very grateful for everything you’ve done for me.”

Thomas, July 2019

Michael Mawdsley


I previously worked in conveyancing and corporate debt recovery before starting with Jefferies in April 2010 as a trainee solicitor, later qualifying as a Solicitor specialising in personal injury law.

I currently specialise in road traffic accident claims, employer’s liability claims, occupier’s liability claims and CICA claims

What Michael’s clients say…

“My solicitor Michael, has been very helpful and has kept me updated at every stage of the claim.”

Roslin, November 2021

“Brilliant service, cant complain at all, really helped me.”

Robert, October 2021

“Did a brilliant job, can’t fault them, they also made sure I got what was actually valued.”

Jasmine, August 2021

“Really good company I would recommend them I have used them twice and been spot on both times.”

Levi, August 2021

“Always there to answer any questions I had and settled my claim well.”

Mikki, August 2021

“Would highly recommend. Very friendly got the job done. Easy app for updates. Thank you.”

Phillip, June 2021

“Very much appreciate your help and would recommend your services.”

Patsy, June 2021

“Fantastic service received by this company, constant communication and kept up to date with all progress would highly recommend using Jefferies Solicitors, big thanks to Micheal his service was remarkable.”

Henry, May 2021

“Fights your case all the way. Thank you.”

Adam, May 2021

“Very happy with the service, great communication, no hassle I would definitely recommend them.”

Gary, May 2021

“Excellent feedback constant updates and very polite to deal with.”

Megan, March 2021

“Staff Jefferies are polite, straight forward and punctuate towards their deadlines.”

Matthew, March 2021

“I was very happy with the speed of the case during all the lockdowns. I was kept informed of everything that was happening. I couldn’t have asked for a better solicitors.”

Craig, March 2021

“Michael my solicitor has been amazing since day 1! Nothing is too much work for him. I am kept updated and am able to phone/email him at any point for help! Would recommend to anyone!”

Katie, December 2020

“I can’t thank Michael Mawdsley for his services and guidance through out my case. Thank you Alison for completing my case. I would not hesitate to recommend Jefferies to my friend’s and family.”

Sharon, November 2020

“Won my case with minimal evidence fantastic work highly recommend and will use again if needed. Thanks again.”

Daniel, October 2020


“Michael communicated very well whether there was an update or not. He was also very quick at replying/answering and always assured me of things until I completely understood what was going on.”

Aleagh-Louise, July 2020


“Excellent customer service.”

Julie, July 2020


“I am so glad I chose Jefferies to represent my case. Thanks to Michael the whole experience was stress free and nothing was a problem. I couldn’t have asked or wished for better. So, thank you Jefferies and especially Michael, you are all amazing!”

Menara, July 2020


“Mike has been very helpful every step of the way through my claim. He has been professional throughout.”

William, March 2019


“I would highly recommend Michael Mawdsley to deal with a claim. I had a personal traffic accident; he was outstanding and very persistent over three+ years to get to the bottom of my case and solve my issues.”

Abbie, January 2019


Thank you Michael for dealing with my case and seeing it through to the end. Thank you also for your patience, understanding, kind words and support towards the end when I had a few personal problems arise.

Susan, August 2017

Nadine Elkin

Clinical Negligence Solicitor & Manager

I am a solicitor specialising in clinical negligence and serious injury cases, as well as being Clinical Negligence Department Manager here at Jefferies.

I studied Law before going on to complete my LPC attaining a commendation. I qualified as a solicitor at Jefferies in 2000, having completed my training contract here. After several years of practicing in general personal injury work, I was attracted to the bright lights of London and so left Jefferies to go to Coleman CTTS where I managed an employer liability and public liability department and, thereafter, Prolegal in central London, again managing a large team and handling a caseload of high-value personal injury claims.

I returned to Cheshire and joined the BIPOC unit of RSA, undertaking work for insurers defending claims before returning to Jefferies in 2006 where I have remained ever since.

What Nadine’s clients say…

“Very helpful and great communication”

Nicola, October 2021

“Thank you so much for your continued support over the last 4 years. What a fabulous result today. It will make a big difference .Thanks again for remaining steadfast throughout this difficult journey.”

Pam, July 2021

“I’ve been kept informed and all my queries answered throughout the duration of my medical negligence claim. Couldn’t have worked with a better team.”

Gurprett, April 2021

“I would recommend Jefferies solicitors to anyone seeking legal advice. They are highly professional, kind and patient solicitors last who have helped me immeasurably.”

Peter, February 2021

“Jefferies Solicitors were extremely helpful and patient, they made me feel reassured when I had any concerns or worries. They took their time to help me understand what was going on when things got complicated and when decisions needed to be made. I would strongly recommend them. Nadine Elkin was an absolute joy to deal with throughout my case.”

David, November 2020

“Superb communication, advice and support through a complex and confusing legal process resulting in an excellent solution”

Ken, October 2020

“Brilliant! If you want help finding justice use Jefferies.”

Luke, July 2020

“I received excellent service from Nadine she kept me up to date on the case and explained everything I did not understand in great detail. I was anxious about making a claim but the service I received put all my anxiety to rest. Thank you so much I appreciate everything you did for me.”

Margaret, May 2020

“I found my solicitor Nadine Elkin to be friendly, accessible, efficient and helpful. I don’t have a bad thing to say about my experience using Jefferies Solicitors.”

David, December 2018


Karl Rushton


Karl Rushton

I qualified as a solicitor in 2004 and specialise in personal injury and clinical negligence. I moved to Jefferies Solicitors in April 2014 where I am a team leader dealing mainly with multi-track cases involving serious injuries.

What Karl’s clients say…

“Karl Rushton and Jefferies were efficent and if needed I wouldn’t hesitate to have them represent me again.”

AJ, December 2021

“I found all dealings with Karl Rushton very good and was in contact with me by phone or email to let me know whats going on which I found very helpful.”

Lee, November 2021

“Would like to thank you all for the help.”

Robert, October 2021

“Jefferies Solicitors were excellent. They were always available to talk to and advise on the situation at the time, also keeping me up to date with correspondence. Put my mind at ease on numerous occasions. I really appreciate all the help Mr Karl Rushton gave me and dealing with my case so proficiently.”

Sandra, August 2021

“Sound helpful advice, friendly and approachable, would recommend to friends and family.”

Sara, July 2021

“Very understanding of people’s different needs, quick to upgrade your solicitor if they think needed. Easy contact & updates on your case. All in all I was very happy with the help I received from Jefferies Solicitors & their staff.”

Clare, February 2021

“They’ve been very helpful for me . Thanks to them I resolve my problem. Very professionally.”

Riccardo, December 2020

“It can be daunting using legal services, but I must say, I felt completely at ease throughout, everything was clearly explained from start to finish and most importantly, I felt thoroughly listened to!”

Alison, September 2020

“Karl Rushton was very supportive and explained everything very well! Would recommend him to anyone and would want to use him again if I had to in the future.”

Gemma, July 2020

“Excellent service all the way through.”

Gillian, July 2020

“Helpful from start to finish, no problems, highly recommend.”

Ross, July 2020

“Karl was extremely helpful and informative throughout, we really felt as though our case was being handled properly.”

Mark, May 2020

“Amazing work from Karl Rushton. 8 years, 2 months of constant battles but he kept fighting for me and we finally got the result we wanted. Amazing asset to the company.”

Frankie, November 2019

“Karl was great to deal with. He kept me updated throughout the case and answered any questions I had promptly. I would have no hesitation in recommending Jefferies although I hope I have no need to personally use them again. Thank you Karl for securing the best outcome for my case.”

Leanne, March 2019

“Absolutely satisfactory, very helpful, pleasant and highly recommendable.”

Brenda, February 2018

Deborah Lofthouse-Clark

Office Manager

Since graduating in 1998 my roles have involved HR, recruitment, business processes, general management and training & development. 

I started in the Legal Sector in 2005 and moved to Jefferies in 2011, where I started as the head of the new enquiries team.  Since then I have progressed to Office Manager where I am able to utilise my organisational skills along with the skills I have developed over the years. In short, I am responsible for ensuring that the office runs smoothly and the team has everything they need to provide a high-quality service; mental health support, training, personnel, and anything else that is needed.

Rebecca Shippam

Litigation Executive

I have been working in the Personal Injury sector for many years and have extensive experience in dealing with all types of claims.

I specialise in Road Traffic Accidents, Employers Liability, and Occupiers Liability Accidents.


“Excellent in everyway! 10/10”

Paul, September 2021

“Very good service throughout”

Peter, April 2021

“Rebecca Shippam was a wonderful woman who always was helpful with her service.”

Tashawn, January 2021

“Great customer service, friendly and empathic would recommend to anyone that wants results.”

Barrie, August 2020

“Very well handled.”

Ged, July 2020

“Excellent communication, calls and emails returned extremely quickly!”

Robyn, April 2020

“Excellent personal service. Always handled with care.”

Jackie, April 2020

“You were very honest regarding my case and never once did l think you would let me down.”

Sandra, April 2020

“I would definitely recommend this solicitors. They handled the case with respect and was very prompt with answers. We had no stress along the way only good manners keeping us in the loop. I’m very satisfied with every step of the way.”

Timothy, April 2020

“My caseworker Rebecca Shippam handled my questions and answers throughout my case with a professional ability on every level.”

Lee, October 2019


Very friendly, helpful service kept up to date on every aspect of my claim.”

Jemma, March 2018

Crystal Collins

Litigation Executive

Crystal Collins

I have been a personal injury fee earner for over 20 years. Having completed a law degree, my career in the law started when I joined the Chief Constable of West Yorkshire’s legal team, defending claims against the Chief Constable.

Most recently I was employed as Litigation Manager at TPC Solicitors for eight years, undertaking all aspects of litigated and high-value personal injury claims before leaving to join Garvins Solicitors as their Litigation Manager. There I was overseeing a team of dedicated personal fee earners dealing primarily with road traffic accidents and employers liability claims. I was delighted to join Jefferies Solicitors in March 2015, where I specialise in litigated personal injury claims of all types with a particular interest in serious injury claims.

What Crystal’s clients say…

“Having been involved in a traumatic incident that was difficult to manage due to lack of cooperation from the party at fault, the care, patience and resilience from Jefferies solicitors made it so much easier for my mother ( the injured party ) Crystal was exceptional in keeping us informed during the long process we found ourselves in. Many thanks for all your hard work, and we do appreciate it.”

Beryl, November 2021

“I’d like to thank Crystal and all the team for all communication. Excellent service. Great results.”

Kieran, August 2021

“Very good professional service and understanding. It was evident that they wanted to the best for me throughout.”

Amy, February 2021

“Crystal was fantastic, she put my mind at ease when I was worried about my case and assured me that we would win the case.”

Anthony, December 2020

“Fair, transparent and available to provide answers to any questions I had.”

Janet, July 2020


“Knowledgeable friendly staff who understand and empathise with clients giving the best advice available.”

Timothy, May 2020


“Crystal was an absolute star throughout my claim, I couldn’t have asked for a better service.”

Peter, November 2019


“Crystal Collins and Jenny Fenton are two amazing solicitors! They have been wonderful with my case and also helped me through my personal life with great advice. I am very grateful to have had two lovely solicitors deal with my case. Thank you for everything.”

Tammy, December 2018


“Crystal and Jenny were fantastic; they kept me informed every step of the way, reassuring me always. They explained everything thoroughly. Throughout my case they would ring me and ask how I am; having the personal touch was something that I needed after my injury. I can not thank them enough for all the care and concern shown throughout.

I would most definitely recommend Jefferies Solicitors every time. They fought my corner without prejudice, their advice was first class.”

Natalie, October 2017

Jennifer Dougal

Head of Operations

After qualifying as a Solicitor in 2009, I have spent most of my legal career to date working for a Legal 500 firm where I specialised in running high-value personal injury and clinical negligence claims alongside an Industrial Disease caseload. I subsequently became the Operations Director and board member.

In addition to my day to day role, I have also been a member of Law Society steering committees and a member of the Civil Justice Committee working party which mediated the fixed fee costs for Noise-Induced Hearing Loss claims.

I joined Jefferies in 2019 and work within the Management team to oversee the firm’s Operations.

Carole Lawrence

Legal Assistant

I joined Jefferies Solicitors as a Legal Assistant in 2006 and work within a team headed by Karl Rushton. My job is to ensure my team members have the administrative support and services to enable them to carry out their work efficiently and smoothly.

My workload is very varied from typing, scheduling conferences, organising calendars and preparing documents for Court hearings and dealing with incoming calls.

Sumitra Malla

Trainee Solicitor

I joined the firm in October 2018 as a Paralegal in the Personal Injury Department. Before I started working at Jefferies I had just finished my Legal Practice Course and Master in Law at the University of Law in Chester.

I am currently supporting the members of Karl Rushton’s team with all manner of Personal Injury Law and I also handle a small caseload of Prison Claims.

What Sumitra’s clients say:

“Loved it. Nice person. Sumitra Malla is very professional and helpful. She made the process really way for me to understand. Explained every steps very nicely. You have a gem in your team. Definitely recommending, specially because of Sumi.”

Partik, December 2021

“When I first contacted Jefferies Solicitors I didn’t think I had a strong case. So when my case was won and I received my compensation I was over the moon. From start to finish Jefferies went above and beyond. Thankyou for all the support!”

Aston, August 2021


Debbie Gill

Legal Assistant

I have been employed by Jefferies Solicitors for 19 years as a Legal Assistant.

My current position is to assist and support Monina Ramsden, Nadine Elkin and the Clinical Negligence team. I deal with Catastrophic Injury claims and Clinical Negligence claims acting on behalf of clients with brain injuries and other life-changing injuries.

My role varies from dealing with dictation, preparing correspondence, Court documents, arranging conferences and general file organisation.

Emma Hughes

Legal Executive

I qualified as a Fellow of the Institute of Legal Executives in September 2007, specialising in Employers and Public Liability accidents. I have over 18 years’ experience dealing with a variety of cases ranging in value and complexity. Prior to working at Jefferies Solicitors, I worked for another well-established Personal Injury practitioner representing union members.



“The whole process was very painless. I was kept informed throughout and made aware at the outset of the system and what costs I might incur. I would have no hesitation in recommending Jeffries Solicitors.”

Ann, November 2021

“They were extremely helpful and patient!”

Mirtill, October 2021

“I honestly cannot explain how amazing the entire process has been working with Jefferies Solicitors, I dealt directly with Emma she managed the process and it was extremely clear she had my best interests in mind from day 1. Cannot recommend them enough going forward.”

Dylan, August 2021

“The service provided by Jefferies was to a very high standard. They kept me up to date on my case and efficiently handled my claim. I’d recommend this firm to others in the future”

Michael, June 2021

“Emma Hughes dealt with my claim efficiently from start to finish and kept me informed of key developments. I was very impressed with the professional service I received.”

Gillian, May 2021

“Very good at what they do and would definitely recommend in the future”

Ashely, April 2021

“Dealing with my case very professionally and keeping me informed on regular dates thanks again”

John, April 2021

“Emma Hughes has always returned my phone calls and has also been patient with me when I did not reply immediately. I also know that, Emma did not mess around when it came to pushing defendant, thank you.”

Jean, February 2021

“Excellent service highly recommend.”

Lee, July 2020

Emma Adams

Fellow of the Chartered Institute of Legal Executives & Manager

Emma Adams

After serving 8 years in Her Majesty’s Royal Navy, I started my legal career in Oxford for Henmans Solicitors. I have now been a personal injury lawyer for over 20 years.

I have extensive experience working for both Claimant and Defendant law firms including ‘in-house’ at Insurance Companies which gives me an advantage as to potential arguments to be raised in relation to liability and quantum.

I have also worked for banks and financial institutions valuing law firms.

Having joined Jefferies in April 2019 as a manager and team leader, I currently oversee a team of dedicated personal fee earners dealing primarily with public liability and employers liability claims. I specialise in litigated personal injury claims of all types with a particular interest in serious injury claims.


“Jefferies solicitors are excellent team for prisoners and I’m so grateful I found you in the Inide Times. You have helped me win what was owed to me by the prison, I want to thank you so much for helping me.”

Joseph, December 2021

“I’m very happy with jefferies and will be using you again.”

Anneka, December 2021

“Even though this case took a while to settle, I found the service I received to be excellent. My solicitor Emma Adams was absolutely brilliant throughout this process, she was very reliable, very easy to contact and was always very easy to talk to and explained everything fully. I would highly recommend her to anyone and would gladly use her again.”

Andrew, May 2021

“Very professional, although friendly and supportive. I was constantly kept up to date throughout despite the difficulties of the pandemic and staff working from home.”

Julie, April 2021

“If you feel you might have a claim, then contact Jefferies, they will let you know early on if any claim is worthwhile or not, and if they do take on your claim they are very professional, well worth the effort!”

David, March 2021

“Any time I spoke to Emma it didn’t feel like I was speaking to a solicitor. I was going through beveavement counselling and speaking to Emma helped me and she would always put a smile on my face. Thank you, I will always recommend this solicitors, I’ve already recommended my mate to use your solicitors.”

Marc, December 2020

“I would like to thank Emma Adams. She has been great and has helped me every step of the process on my claim. Thanks Emma.”

James, December 2020

“The solicitor handling my case was absolutely fantastic. I feel that she took my claim on very expertly and it felt she treat me with the most upright respect and made me feel very comfortable”

Adam, November 2020

“I was lucky enough to find Jefferies Solicitors on an internet search. From the first contact I felt I had found the correct people to help me. Through all of the examinations and tests as well as arranging specialists to make sure I had the best attention possible and ongoing treatment. After all the hard work I received a settlement that I was extremely pleased with.”

Thomas, August 2020

“Emma represented me very well. She was thorough and positive throughout. Thankyou for all the hard work.”

Brian, August 2020

“Fully recommend brilliant service with amazing and helpful staff.”

Daniel, July 2020

“Very helpful and professional personnel.”

Irene, May 2020

Greg Savvides

New Claims Handler

Before I joined Jefferies I completed the MA Law at the University of Law in London, applying for positions in law firms after I graduated whilst working in the service industry.

I was grateful for the opportunity to join Michael Jefferies in July 2019 as a New Claims Handler in the inception team. It’s a continual learning process; no two days are alike thanks to the immense variety of types of injury, illness and circumstance we consider from our prospective clients.

Beth Morris


I joined Jefferies in January 2019 as a New Claims Handler within the Inception team and hope to go on to complete my training contract here.

In the Inception team, we primarily deal with all the new enquiries which come into the firm. This involves assessing each claim individually to determine whether we believe that there are reasonable prospects of succeeding with the claim, should we choose to take it on.

Prior to starting at Jefferies, I worked as a team leader and duty manager in a customer service role, whilst simultaneously completing the Graduate Diploma in Law and the Legal Practice Course with a Masters in Law. For which, I obtained a commendation and a distinction, respectively.

Michelle Csincsi


Michelle Csincsi

Prior to joining Jefferies Solicitors, I worked at a leading Clinical Negligence firm in Manchester assisting 1 Partner and 3 Solicitors in dealing with high value claims.

I joined Jefferies Solicitors in August 2018 as a paralegal in the Catastrophic Personal Injury team. This role involved assisting the Director and a Senior Solicitor with cases involving Clients with acquired brain injuries and other life-changing injuries.

I began my training contract with Jefferies in February 2020 and qualified as a solicitor in August 2021.

Hayley Bird

Fellow of the Chartered Institute of Legal Executives

I started my legal career at Pannone & Partners in January 2005, who were then taken over by Slater and Gordon in 2014.  I remained at Pannone/Slater and Gordon for almost 15 years.  I have extensive Claimant experience, having been fee earning for approx. 12+ years and have spent the majority of my career in the personal injury field.  Whilst at Pannone/Slater and Gordon I specialised in Road Traffic Accidents; Employers Liability; Occupiers Liability and Public Liability claims, both litigated and non-litigated.  For the last 5 years, I have specialised in Road Traffic Accidents valued between £25,000 – £500,000 and have assisted on cases worth in excess of £1,000,000.

I joined Jefferies Solicitors in November 2019 and now deal primarily with public liability and employers liability claims. I have a particular interest in serious injury claims.


“Thank you very much for all your hard work and professionalism in pursuing my claim. It is appreciated.”

Naomi, November 2021

“My experience with Jefferies Solicitors has been a very positive one. I have been notified every step of the way through the process of my claim and have found them to be very helpful”

Barry, September 2021

“You have been very helpful to me thankyou”

Graham, August 2021

“Jefferies we’re brilliant in handling my claim very professional and kept me in the loop every step of the way a big thanks to Hayley Bird for dealing with everything and for doing her best in getting me the best figure she could for my injury.”

Lee, July 2021

“Picked this company randomly from the list of solicitors on the internet. All I can say is thank you very much for being so helpful, patient and the excellent customer service I have received from various members of staff. Thank you”

Karen, July 2021

“Thankyou so much for dealing with me throughout the years this as been ongoing I really appreciate your help and guidance. Thanks again”

Joe, June 2021

“You are very excellent at dealing with you case. And I would like to say thank you for everything you have done for me.”

James, April 2021

Darren Farrell

Legal Assistant

I worked as a Barrister’s Clerk from 2011 – 2019, working on civil, employment, chancery and family cases.  After that I worked from February 2019 to February 2020 at Pure Legal in Liverpool as a Court Diary Clerk.

In my spare time I am a keen artist and have sold my work all over the world as well as private commissions for friends and family.

My role involves chasing and reviewing client’s medical records, producing chronologies and client care.

Jillian Roach

Chartered Legal Executive

I started my career as a Legal Executive at Croftons Solicitors LLP and spent the following 23 years there where I specialised in claimant personal injury work, in particular employers’ and occupiers’ liability cases, both litigated and non-litigated, gaining a wealth of experience.   I also spent some time assisting on complex work-related upper limb disorder cases.

I joined Jefferies Solicitors in January 2019 and continue to specialise in occupiers’ and employers’ liability cases.    My focus has always been and remains on providing excellent client care to all of my clients during what is often a difficult time in their lives.


“Absolutely brilliant kept me informed with everything would recommend to anyone.”

Ian, June 2021

“Excellent communication, always responded to calls, kept me up to date with current position. Good outcome in a very difficult case.”

Michael, May 2021

“Jillian Roach was very helpful. She understood my needs and explained the process as it progressed. However it did take a long time for my claim to be settled.”

Kerry, May 2021

“Jillian Roach was very helpful. She understood my needs and explained the process as it progressed. However it did take a long time for my claim to be settled.”

Susan, May 2021

“The solicitor who handled my case was very helpful and informative and we were very grateful for the amount she claimed for a soft tissue injury I received last year.”

Sharon, April 2021

“Very pleased with the service Jillian has been excellent in helping and keeping me updated on my case. Thank you”

Philip, March 2021

“They have been very good They always get back to you when you leave a message. So I won’t hesitate to recommend them”

Deborah, January 2021

“I have never put a claim in for an accident before and was really in the dark about it all and had no idea how things worked, but Jefferies especially Jillian Roache she was absolutely brilliant, keeping me informed at every step and achieved a very good result for me. Thank you.”

Catherine, January 2021


Lee Dewhurst


I began my career in legal services as an office junior in the Magistrates court service in 1984.  Whilst there I obtained a law degree, then qualified as a solicitor in 1991, by which time I had become a magistrates legal advisor.

I moved into private practice in 2001, where I joined a law firm based in Manchester city centre. Whilst there I specialised in personal injury claims arising as a result of road traffic accidents, accidents at work, public occupiers and product liability and CICA/MIB claims.

I joined Jefferies in February 2021 where I continue to deal with personal injury claims.


          “Very very helpful and considerate, great communication and professional.”

           Barry, October 2021

“They kept me informed all way through and explained everything and nothing was problem for them.”

Gary, September 2021

“It was a long hard battle, due to Covid but these guys worked tirelessly to get the job done.”

Jermaine, September 2021

“Excellent communication, dealt with each one of my queries in a way which made it understandable for me.”

Thomas, August 2021

“Great solicitors very professional from start to finish, Lee was so helpful in my time of need, I would definitely recommend them”

Sharon, July 2021

“Great service. Everybody helpful and friendly. Great communication.”

Karen, June 2021

“Jefferies Solicitors have been extremely helpful throughout my case and I am very happy with the result we have come out with. Thanks again.”

Kirsty, June 2021

“All round very professional with a friendly conduct. Always kept me in the picture as to the progress of my claim, offering support and advice along the way. I felt that at any time during my claim process I could contact any of the team with any concerns or to arrange appointments that best suited me.”

Alex, April 2021

Lydia Parrington


I graduated from the University of Manchester with a first-class LLB Law in August 2019. I have worked as a catastrophic injury paralegal ever since.

Dave Heneghan

Head of IT

After completing my MSc at Staffordshire University in 1994 I have worked in IT, both in the Public and Private sectors, across various industries (Industrial Plant Control, Betting, Finance, Insurance, Medico Legal, Charities & Legal).
I’m delighted to be at Jefferies Solicitors as Head of IT and relish the opportunity to work alongside the rest of the team to enhance the systems and procedures for both staff and clients.

Helen Lloyd


Gillian Chapman


I have worked as a personal injury lawyer for over 20 years having qualified as a fellow of the Institute of Legal Executives. I worked for a well-known Trade Union law firm pursuing workplace accidents, public liability and civil assault cases and ran the Court of Appeal case in Gibbon vs Manchester CC defining the law on Part 36.
I am looking forward to working with the highly regarded personal injury team at Jefferies Solicitors who share my passion for fighting for the right compensation for accident victims.

Ruth Alexander

Legal Assistant

I have worked in law firms for many years in various areas of law, ranging from very large to very small companies. Joining Jefferies has taken me back to my preferred area of law.

Patricia Santos Guerra

Legal Assistant

Fatimoh Efunkunle

Claims Assessor

Vyta Eimonte

Legal Assistant

Dee Burton


Paul Claxton

Proclaim Developer/IT Support

Ben Ledgard

Digital Marketing Assistant

In July 2021 I graduated from Newcastle University with a 2:1 level degree in Marketing. After graduating I joined Jefferies into a digital marketing assistant position. 

This role consists of developing a social media strategy for Jefferies whilst creating content and scheduling posts for the various social media channels. 

Francesca Farrelly


I have worked as a paralegal in numerous catastrophic injury teams since graduating from the University of Sheffield

Emily Markham

Inception Admin Assistant

I went to Northumbria University and studied criminology where I gained a first. I then went to BPP Leeds to complete my PGDL which I completed in August 2021.

Louise Williamson

Head of Inception

I have worked in the Insurance and Legal industry since 1997, predominantly within the Personal Injury Sector.

With more than 15 years’ experience in Operations and Commercial Management I am looking forward to my new role at Jefferies as Head of Inception and working with the team to assist in the development of new business.

Samara Anderson

Claims Assessor

Having recently graduated, I cannot wait to apply my knowledge from degree with everything I have learned from my various customer service roles! I am really excited to be amongst like minded people who describe themselves as a family, and getting to know everyone in the firm!

Out of all of the law firms I looked at, Jefferies was the only place that really seemed to prioritise creating a positive work space with people who are all supporting and rooting for each other. Although I’m nervous, with this in mind I feel like I will be able to strive so much further and faster in this environment.

Ellie Green

Legal Assistant

I have recently completed a Masters in law at the University of Law. Prior to this I graduated from the University of Leeds with a first in History and Spanish.

In my professional career I have worked in a variety of different settings. I spent a year in Madrid working at a small start-up company and prior to this I spent various summers working as an intern at a marketing agency.

I am excited to kick-start my career in law and put everything I have learnt over the past year – at both university and various work-experience placements – into practice at Jefferies.

Clare Forster


I’m a solicitor specialising in Clinical Negligence. I studied Law at university before going on to complete my LPC/LLM, for which I attained a Distinction. I qualified as a Solicitor in 2019, following a period of recognised training in the fields of Serious/Catastrophic Injury and Clinical Negligence.

I am looking forward to working for Jefferies Solicitors who share my commitment to Client Care and securing justice for those injured as a result of negligence.

Hashanthi De Silva

Claims Assessor

I’m a law graduate from the University of London, with an MBA from University of Northampton. I feel privileged about the opportunity I’ve been given at Jefferies because it is one of the best law firms in Manchester which specialises in personal injury law. I look forward to working alongside experts at Jefferies and help their clients

Susie Bloor

Digital Marketing Coordinator

Before coming to Jefferies in March 2020, I worked in marketing for a software company for 5 years and also worked in student services at a university for 10 years.

I have completed a degree in Media with Management and have a second degree specialising in creative writing. I completed an apprenticeship in Digital Marketing in 2019 and am currently studying for a CIM Level 6 Diploma in Digital Marketing.

At Jefferies, I look after the firm’s digital marketing. This involves managing, coordinating and implementing a wide range of digital projects and tasks.


Matthew Doughty

Claims Assessor

After a long time spent out of legal work following university, I am most looking forward to getting back into the industry and progressing.